@ZARA_Care
Plesde respond to my dm re contaminated parcel . This is a health risk . @zived delivered parcel covers in pigeon poop and neither Zara or courier doing anything
@HelpByZara Have sent number on dm . The store called customer service too and got nowhere . How csn refunds for physically returned itens be withheld .
@ZARA_Care missing 2 refunds for itens returned to store and a missing pair of shoes . Chat just say it’s with relevant team who don’t reply . Plesde reply to my dm
@British_Airways can you clarify what within 7 days means to you for claim purposes as your chat are giving differing answers ? So do you have until the same day of the following week ?