louise elizabeth

[louise elizabeth @lou_eez]

@TalkTalk tried to log into my account, bounces back every time I enter the verification code (no error), my router showing an orange light, and workmen outside doing something to the poles but no notification of work nor that our service is meant to be down - could you confirm?

[louise elizabeth @lou_eez]

@Uber_Support Thanks have dropped you guys a DM!

[louise elizabeth @lou_eez]

@ubereats_uk hi 👋 trying to get invoices for 3 orders but the app just says error/have requested them a few days ago but nothing came through and your chat bot doesn’t have an option for this, can you help?

[louise elizabeth @lou_eez]

@hotmailblocked @MicrosoftHelps I managed to get them to respond via IG DM, they told me to wait up to 7 days to try again as the block might take time. I’ve literally just tried now and got back in!

[louise elizabeth @lou_eez]

@MicrosoftHelps Day 2 of trying to get someone to help. No answer on DM’s and tweets not being responded to. I’ve been locked out now for 3 days, your help page sends us round in circles. I can see other people having the same problem. Are you going to help?

[louise elizabeth @lou_eez]

@MicrosoftHelps I have been trying to contact someone about my locked account now since yesterday, I see replies to people who messaged after me. And ignored on DM’s.
Can I please get assistance this is really frustrating?

[louise elizabeth @lou_eez]

@DJWinkworth @Idrees0123 @MicrosoftHelps Managed to get them to respond via IG DM but currently still locked out, working through the exact same step by step on the help page but with no luck yet 🙄 very obvious there’s a bug they’re not fixing!

[louise elizabeth @lou_eez]

@PearlWonder1 @lemon_snail @Microsoft @Outlook @MicrosoftHelps have continuously ignored me for 3 days now with this exact issue. Across multiple platforms. Violating the Consumer Rights Act 2015 because their service is unsuitable for use!

[louise elizabeth @lou_eez]

@MicrosoftHelps @BaronichH Hi @MicrosoftHelps I’m having the same issue, can you please respond to me via DM?

[louise elizabeth @lou_eez]

@MicrosoftHelps hello, can you please help with password resetting not working? The help page sends me round in circles.

[louise elizabeth @lou_eez]

@MicrosoftHelps @JoshuaSmit3538 So this person tweets 25 mins ago but I’ve been tweeting for 3 days and you’re not responding, a service that’s not fit for purpose literally goes against Consumer Rights Act 2015 in the U.K. - @MicrosoftHelps

[louise elizabeth @lou_eez]

@MicrosoftHelps I see you’re replying to more recent tweets but I’ve been ignored for 3 days now - are you going to respond E.S.? Or ANYONE at this rate.

[louise elizabeth @lou_eez]

@MicrosoftHelps Day 3 of trying to get help. Have DM’d you the issue, tweeted the issue about my locked account - can you please help?

[louise elizabeth @lou_eez]

@MicrosoftHelps Day 2 of trying to get someone to help. No answer on DM’s and tweets not being responded to. I’ve been locked out now for 3 days, your help page sends us round in circles. I can see other people having the same problem. Are you going to help?

[louise elizabeth @lou_eez]

@MicrosoftHelps Can you please help? I am stuck in the log in/sign in issue loop people keep reporting - I need access to my emails to contact my solicitor, this is quite a serious issue!

[louise elizabeth @lou_eez]

@SyddellAnna @JGWellnessDesgn @MicrosoftHelps Having the exact same issues and I’m trying to contact my solicitor/have deliveries due with no way to contact anyone, @MicrosoftHelps have ignored my tweets for 2 days now, so many other people have the same issue and I can’t get a tweet back 😩

[louise elizabeth @lou_eez]

@Outlook @Microsoft @MicrosoftStore

[louise elizabeth @lou_eez]

@MicrosoftHelps I have been trying to contact someone about my locked account now since yesterday, I see replies to people who messaged after me. And ignored on DM’s.
Can I please get assistance this is really frustrating?

[louise elizabeth @lou_eez]

@MicrosoftHelps turns out still no reply after 6 hours of ‘transferring me to the next available agent’

[louise elizabeth @lou_eez]

@MicrosoftHelps how long does it take to be connected to a live agent? Your help page sends me round in circles, and your AI bot in chat has not given any indication I’ll be able to get help in 5 minute or 5 hours?

[louise elizabeth @lou_eez]

@MicrosoftHelps how long does it take to be connected to a live agent? Your help page sends me round in circles, and your AI bot in chat has not given any indication I’ll be able to get help in 5 minute or 5 hours?

[louise elizabeth @lou_eez]

@ApprovedRoofing @JamesPGoddard90 31 trains stuck in a queue to move out/away from the station, might be a while 😬