@TalkTalk tried to log into my account, bounces back every time I enter the verification code (no error), my router showing an orange light, and workmen outside doing something to the poles but no notification of work nor that our service is meant to be down - could you confirm?
@ubereats_uk hi 👋 trying to get invoices for 3 orders but the app just says error/have requested them a few days ago but nothing came through and your chat bot doesn’t have an option for this, can you help?
@hotmailblocked@MicrosoftHelps I managed to get them to respond via IG DM, they told me to wait up to 7 days to try again as the block might take time. I’ve literally just tried now and got back in!
@MicrosoftHelps Day 2 of trying to get someone to help. No answer on DM’s and tweets not being responded to. I’ve been locked out now for 3 days, your help page sends us round in circles. I can see other people having the same problem. Are you going to help?
@MicrosoftHelps I have been trying to contact someone about my locked account now since yesterday, I see replies to people who messaged after me. And ignored on DM’s.
Can I please get assistance this is really frustrating?
@DJWinkworth @Idrees0123 @MicrosoftHelps Managed to get them to respond via IG DM but currently still locked out, working through the exact same step by step on the help page but with no luck yet 🙄 very obvious there’s a bug they’re not fixing!
@PearlWonder1@lemon_snail@Microsoft@Outlook@MicrosoftHelps have continuously ignored me for 3 days now with this exact issue. Across multiple platforms. Violating the Consumer Rights Act 2015 because their service is unsuitable for use!
@MicrosoftHelps@JoshuaSmit3538 So this person tweets 25 mins ago but I’ve been tweeting for 3 days and you’re not responding, a service that’s not fit for purpose literally goes against Consumer Rights Act 2015 in the U.K. - @MicrosoftHelps
@MicrosoftHelps I see you’re replying to more recent tweets but I’ve been ignored for 3 days now - are you going to respond E.S.? Or ANYONE at this rate.
@MicrosoftHelps Day 2 of trying to get someone to help. No answer on DM’s and tweets not being responded to. I’ve been locked out now for 3 days, your help page sends us round in circles. I can see other people having the same problem. Are you going to help?
@MicrosoftHelps Can you please help? I am stuck in the log in/sign in issue loop people keep reporting - I need access to my emails to contact my solicitor, this is quite a serious issue!
@SyddellAnna@JGWellnessDesgn@MicrosoftHelps Having the exact same issues and I’m trying to contact my solicitor/have deliveries due with no way to contact anyone, @MicrosoftHelps have ignored my tweets for 2 days now, so many other people have the same issue and I can’t get a tweet back 😩
@MicrosoftHelps I have been trying to contact someone about my locked account now since yesterday, I see replies to people who messaged after me. And ignored on DM’s.
Can I please get assistance this is really frustrating?
@MicrosoftHelps how long does it take to be connected to a live agent? Your help page sends me round in circles, and your AI bot in chat has not given any indication I’ll be able to get help in 5 minute or 5 hours?
@MicrosoftHelps how long does it take to be connected to a live agent? Your help page sends me round in circles, and your AI bot in chat has not given any indication I’ll be able to get help in 5 minute or 5 hours?