Lukau Matuka

Marketer. World Traveler. WomanInTech.BSU Alum-chirp chirp! Child of God. Live/Laugh/Love

[Lukau Matuka @lukie85]

Learn how @Genesys Rapid Response gives organizations a free cloud contact center solution deployed in 48 hours, plus no premiums for volume spikes and comprehensive training and support. https://t.co/AGgHAFUJDa

[Lukau Matuka @lukie85]

The Genesys Make a Difference program gives global employees the freedom to tailor giving activities to their own community. Read the @Genesys blog to learn more. #GivingTuesday https://t.co/0vW3OWLWNq

[Lukau Matuka @lukie85]

Uncover the latest trends in #CustomerService. @ConnotronNY of @Genesys joins @BrentLeary of @smallbiztrends to discuss the findings of a recent survey on #custserv preferences.
https://t.co/VB9rmEVDjx

[Lukau Matuka @lukie85]

.@Genesys SVP @janelle_dieken discusses recent trends that have shoppers staying home for #BlackFriday. Get the scoop via @retailinfotech:
https://t.co/QB29Nf2K7H

[Lukau Matuka @lukie85]

Four tips from @Genesys to ensure that asking your retailer for assistance doesn't dampen your holiday spirit https://t.co/43jIYvijHo

[Lukau Matuka @lukie85]

Four tips from @Genesys to ensure that asking your retailer for assistance doesn't dampen your holiday spirit https://t.co/gxspQ3wv8I

[Lukau Matuka @lukie85]

Change Is Constant: Learn to Survive and Thrive with New Technology. Read the @Genesys blog. #Cloud #innovation https://t.co/Zh7HCupErw

[Lukau Matuka @lukie85]

.@eMarketer covers new @Genesys survey data and highlights how #CustServ blunders can be fixed by blending #AI with the human element. https://t.co/l3W71z7Wja

[Lukau Matuka @lukie85]

Gartner Symposium/ITxpo 2018 in Orlando https://t.co/dQB3wK2Pds

[Lukau Matuka @lukie85]

Join @Genesys in Nashville on 9/17-19 at the #QATC conference for the latest in quality and training tech. https://t.co/eYMAYOm736

[Lukau Matuka @lukie85]

Rose-Hulman's homework hotline increased satisfaction and higher uptime for their #customerexperience improvements with Genesys #PureCloud. Read the @Genesys blog for the Rose-Hulman customer story. https://t.co/m4JCrQsfCr

[Lukau Matuka @lukie85]

.@Genesys is heading to Austin, Texas in October for #CCWAustin18! @CustContactWeek events are a must-attend. Register today: https://t.co/9WuKIJJz4j

[Lukau Matuka @lukie85]

"It's about providing the right set of AI capabilities to our customers and to give them AI choice." – @Genesys VP of Product Marketing, @ConnotronNY
Read the full @TechTarget story.
https://t.co/0WRaPIZoVa

[Lukau Matuka @lukie85]

"It's about providing the right set of AI capabilities to our customers and to give them AI choice." – @Genesys VP of Product Marketing, @ConnotronNY
Read the full @TechTarget story.
https://t.co/gRKoDPbO3L

[Lukau Matuka @lukie85]

"It's about providing the right set of AI capabilities to our customers and to give them AI choice." – @Genesys VP of Product Marketing, @ConnotronNY
Read the full @TechTarget story.
https://t.co/G5Jsxie3Pi

[Lukau Matuka @lukie85]

.@Genesys CMO, @MerijnGRW took the stage at #GoogleNext18 to announce the integration https://t.co/amJsMZ9nDb

[Lukau Matuka @lukie85]

Learn how mid-size #CCTR transformed customer & agent experiences by moving to the #cloud. Register for the 7/25 webinar w/ @IDC @Genesys:
https://t.co/l7gl4RlWFJ

[Lukau Matuka @lukie85]

Coming Soon: Unconventional. A @Genesys Tale. Watch the preview. #TakeYourMomentBack https://t.co/CMNPPYIXiY

[Lukau Matuka @lukie85]

Come learn the 5 steps you can take to turn #GDPR into a business opportunity! Register for the 7/18 @Genesys webinar today:
https://t.co/ehKWZTQhxg

[Lukau Matuka @lukie85]

Harambee tackles unemployment in South Africa by connecting thousands of youth with employers. Using PureConnect, its unique mission can now scale. Read the @Genesys blog and get the story. #contactcenter #custserv https://t.co/IM6YHLhWyN