Lucy Upshall

All views are my own.

[Lucy Upshall @lupshall24]

I'm attending REUTERS NEXT - uniting global leaders and forward thinkers to reimagine solutions to the challenges the new year brings. Registration is free for a limited time only, register now https://t.co/8j6XN20Rko

[Lucy Upshall @lupshall24]

@EmpressEclectic @ASOS_HeretoHelp I have absolutely not idea whats going on, I have never had a problem before.. ever. Its why I spend so much money with @ASOS Totally understand disruption with COVID but that is categorically not an excuse for terrible treatment of loyal customers and ignorance to serious issues

[Lucy Upshall @lupshall24]

@ASOS_HeretoHelp How do I escalate a pretty major customer complaint? I have spoken 3/4 times to advisors and nothing has happened in over 3 weeks. I have nearly £400 missing so... I am looking to speak to someone rather than email/ chat even more (:

[Lucy Upshall @lupshall24]

@lisaloui_ @ASOS_HeretoHelp @DPDgroup_news @ASOS @ASOS_NickB Also, please can I ask the escalation email as I have tried EVERY WHICH WAY to get in touch with them?

[Lucy Upshall @lupshall24]

@lisaloui_ @ASOS_HeretoHelp @DPDgroup_news @ASOS Oh jesus, I am so sorry to hear that. I am now more terrified, I have pretty much just lost my job so that is my worst nightmare. Get in touch with @ASOS_NickB yourself. If he is such a good guy, you will at least get a response from him if not those he employes to sort this.

[Lucy Upshall @lupshall24]

@lisaloui_ @ASOS_HeretoHelp I also place the blame with @DPDgroup_news who evidentally are incapable of dealing with the contract with @ASOS as it was Hermes before (and is again now) and never had an issue

[Lucy Upshall @lupshall24]

@lisaloui_ @ASOS_HeretoHelp SHOCK! NOTHING! OMG its been an absolute nightmare, I have actually cried over it. I get the same response constantly, 'DPD want more info so I will pass this on' & then nothing- I am so disappointed. I have spent over £10k with ASOS in 10 years and never had such a situation.

[UNiDAYS @MyUNiDAYS]

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[Lucy Upshall @lupshall24]

@NPAS_Redhill numerous helicopters circuling the West Molesey area and police searching the area... No info on what's going on though

[Lucy Upshall @lupshall24]

@JujharSD @adidasUK Most places are sold out now (in UK)

[Lucy Upshall @lupshall24]

@JujharSD @adidasUK I reclicked and it took me back to the queue.. for the2nd time :( so gutted

[Lucy Upshall @lupshall24]

@JujharSD @adidasUK SAME. Its killing me. Mines jsut stuck on 'review and pay' and is just ticking with no movement :(

[Lucy Upshall @lupshall24]

lol https://t.co/DM2yZoVstR

[BuzzFeed @BuzzFeed]

23 pictures that are too real for people who are bad at math http://t.co/WnBmOMJrHM

[Lucy Upshall @lupshall24]

I CANNOT BELIEVE ITS GOING TO BE OVER :( :( #MockingjayPart2 http://t.co/eBvevqmvLQ

[Lucy Upshall @lupshall24]

@Churchfield2 LOVE IT! Well done Gem. Hope you're all well :) xxx

[Lucy Upshall @lupshall24]

@davidjgunns I'm on £5.90 #poverty

[BBC Tennis @bbctennis]

#thehill is ready for @andy_murray v @rogerfederer! #wimbledon (Vine by @BBCSport) https://t.co/QoWzhKjOxf

[Lucy Upshall @lupshall24]

ERMAGOOOOOOOOOOD https://t.co/I6Z3a4DcvO

[Mashable @mashable]

#GameofThrones fans: Please note Kit Harington's hair http://t.co/y78QUQPO4T

[Impact @ImpactMR]

What beautiful footage of a turtle cruising around the Great Barrier Reef http://t.co/8NnHQwHPcE @WWF @WWF_Australia @QldEHP

[Lucy Upshall @lupshall24]

Living in #London is the only time I will be unhappy about 35oC heat