Lyds Wright

[Lyds Wright @lydswright]

@dusk_uk please can you help me cancel my order? I’ve requested a call back, been on hold for hours and messaged you on Instagram and Twitter too. Please help!

[Lyds Wright @lydswright]

@Halfords_uk your website says £5 free today if you sign up to the motoring club. I signed up on Thursday and have received nothing? Can you help please?

[Lyds Wright @lydswright]

@British_Airways I fly to Palms tomorrow and my covid passport is in my married name and my actual passport in maiden name. Can you help me with this so that the docs are approved? Would marriage cert help?

[Lyds Wright @lydswright]

@VirginExp I have a voucher and cannot book the experience as there is never availability. Now it expires in 5 days. Please can you help?

[Lyds Wright @lydswright]

@jamesvillasuk help! You have double booked the villa we booked for our first family holiday :(

[Lyds Wright @lydswright]

@bookingcom absolutely devastated that the villa we booked with you for our first family holiday has been double booked due to your admin error. You have offered a small apartment in a different town as an alternative so far 😭. Can you help us book a good alternative asap pls?

[Lyds Wright @lydswright]

@British_Airways you have cancelled my flight and I get an error msg when I try to re-book. The call centre cuts me off and I can only chat to a bot. How are you expecting me to resolve this?

[Lyds Wright @lydswright]

@ThreeUKSupport I have tried to call 3 times today to cancel mobile broadband. Every time I get transferred to cancellations the line gets cut off. Are you doing this intentionally? I don’t have time to keep ringing you, how can I cancel?!

[Lyds Wright @lydswright]

@GlastoFest @emilyeavis will you be announcing what % of Worthy View will be reserved as priority for those arriving by coach? Does this apply to teepees too? Thanks!

[Lyds Wright @lydswright]

@Ofcom are you able to help advise on an issue I am having with @VodafoneUK ? I have mistakenly made 2 calls abroad via a teleconferencing service. Vodafone didn't advise me of this mistake until I had been charged hundreds. Now they won't respond to me and phone is cut off.

[Lyds Wright @lydswright]

@VodafoneUK Thanks Becca. I'm still waiting for a response to the DM now - I seem to be talking to a bot at the minute

[Lyds Wright @lydswright]

@VodafoneUK I have been waiting for your customer services to call me back for 2 days after you blocked my phone due to high call charges. You need systems in place to prevent this happening. When will I get a call back?

[Lyds Wright @lydswright]

@_Railcards my code for 2 together is saying invalid or expired. Can you help please? I’m getting on a train shortly. Thanks

[Lyds Wright @lydswright]

@ViewFromTheQ thanks!

[Lyds Wright @lydswright]

@ViewFromTheQ what time would you recommend arriving for ground passes tomorrow? Thanks!

[Lyds Wright @lydswright]

@feelunique why are none of your discount codes actaully applied? You offered me 15% off so I added items to my basket and no code?

[Lyds Wright @lydswright]

@Virgin_TrainsEC purse has been stolen and I can't pick up my tickets for journey tomorrow, please can you help?

[Lyds Wright @lydswright]

@virginmedia coin code please!

[Lyds Wright @lydswright]

@Virgin_TrainsEC via your website

[Lyds Wright @lydswright]

@Virgin_TrainsEC I have had my purse stolen which contains my cards needed to collect tickets for a journey on Saturday. How can I get them?