@Airtel_Presence@airtelindia Absolute peak incompetence. I disabled my static IP 3 days ago, and my fiber internet has been completely dead ever since. Yet, according to your backend, "everything is working perfectly." Stop gaslighting your customers and treating us like idiots
@Airtel_Presence@airtelindia My time, money, and livelihood aren't a charity donation for @SunilBhartiMitl
If this is the pathetic level of service you offer, shut down your fiber business and go back to dial-up. Fire your sales and service teams because they clearly can't handle basic troubleshooting.
@Airtel_Presence@airtelindia We work from home. When your service drops, our work stops. Who is responsible for the professional fallout and the missed responsibilities at my job? Who is going to reimburse me for the days of lost internet that I’ve already paid for?
@Airtel_Presence@airtelindia Every agent parrots the exact same script: "We have escalated this, the area team will visit, someone will call you back." It’s all outright lies. No one visits, no one calls, and the area team just falsifies reports claiming the issue is resolved.
@Airtel_Presence@airtelindia Like we can't tell when a router has zero connectivity.
Your customer service is a running joke. First ticket (11033028845) was closed with zero resolution and without my confirmation. The second ticket (11033219636) is a black hole.
HHDL at home praying as he does every day for the happiness of all sentient beings. In particular, he spends some time praying that the suffering that has come from Covid-19 pandemic will soon come to an end and that those who are sick will make a complete and swift recovery.