Generac sucks!!! Our 20kW โsmartโ under warranty generator is still NOT working and now we have no power and still no Generac!!! Customer service is a NIGHTMARE - trying to get this fixed since hurricane season and now we have a power outage - itโs going down to 7 deg!!
Whole house Generac broken/sucks - under warranty still broke since the summer in spite of umpteen phone calls... AND we had also bought a Generac portable that broke 3 days after the warranty and cheaper to buy something else new than to fix. Generac sucks!!!!!!!