Madeleine Kronovet

brand strategist

[Madeleine Kronovet @madkron]

@Delta We're Platinum + want resolve a baggage damage claim (# 17748120) that's been going on since Jan. Our stroller was damaged at a gate check, the manufacturer confirmed it's not normal wear. It was approved + then reversed with no justification. Can you plz help? #DeltaHelp

[Madeleine Kronovet @madkron]

@LNER We would prefer a refund on the 10am train since it was cancelled and we’ve booked the 9am as the site says tickets were available for that time. How do we get a refund or is it automatically refunded since the train was cancelled? Thank you

[Madeleine Kronovet @madkron]

@LNER We had reserved seating on the 10am. So now we no longer have reserve seating? Also, why was there no cancellation email sent to us?

[Madeleine Kronovet @madkron]

@itsandrewgao Tampons and books

[Madeleine Kronovet @madkron]

@SophRossss This still haunts me

[Madeleine Kronovet @madkron]

@KFILE Watch The Orange Years - a nostalgia producing Nickelodeon documentary

[Madeleine Kronovet @madkron]

@JordanJohnna Shiksa!

[Madeleine Kronovet @madkron]

@JordanJohnna Gringa!

[Yashar Ali 🐘 @yashar]

A reminder that the people who breached security today at the Capitol find what @Kaepernick7 did to be offensive.

[Madeleine Kronovet @madkron]

So... Abraham Lincoln ... and Donald Trump 👯 #Debates2020

[Madeleine Kronovet @madkron]

Fly #2024

[Madeleine Kronovet @madkron]

HE HAS A FLY ON HIS HEAD #2020debates

[James Boodt @JDBoodt]

Oh my god

[Madeleine Kronovet @madkron]

@pete_schultz M tc

[Madeleine Kronovet @madkron]

@WholeFoods so sad - purchased a box that said CHERRY pie, and turns out it’s blueberry. Ruined the bbq because my friend can’t eat those.

[Madeleine Kronovet @madkron]

@Delta YOU are not doing it right and thinking about US when an hour delay becomes 4 for us. That is the point. Do you not get it?

[Madeleine Kronovet @madkron]

@Delta a 1 hr weather delay means a 4+ hr delay for customers—a direct flight becomes a connection in ATL. No snacks offered. Unacceptable.

[Madeleine Kronovet @madkron]

@Delta It’s not about weather. It’s that you push crew time to such a way that squeezes every minute out of them that WE, the consumer, suffer