@ASOS My order was supposed to be delivered yesterday but Hermes emailed saying that I missed the delivery even though I was at home AND I set a safe place. I have no way of contacting to sure this doesn't happen again. Can you contact them to ensure it gets delivered? 713167300
@joythestore such a terrible service. Been trying to contact about my missing order for over a week. I expect a full refund/replacement immediately! 580541.
@feelunique_care I spoke to Feelunique yesterday coz my order was delayed so assumed it was lost in the post. They sent out a replacement. My first order then arrived last night. The second has already been dispatched. What would you like me to do with the replacement order?
@Hermesparcels I have been waiting since the 29th December for my parcel, the tracking status has not updated since then. It states there has been a delay and they will attempt delivery the next working day but nothing has been delivered yet?
@AskSmythsToys I bought Breath of the Wild on the Switch yesterday. When I clicked "place order", the transaction went through but the website bounced me back to the basket page. I was still charged £47. In my order history it says "no orders placed". Please fix this.
@RoyalMailHelp always frustrated with this company. Package is NEVER left in the mail room despite a note on my letterbox saying to leave it there if I'm not in/if the parcel is too big! It goes back to be redelivered and since I work 9-5 I have to wait until next weekend for it.
@curryspcworld I was supposed to receive my parcel today as I went for next day delivery. I got an email from you saying it's been dispatched, however DPD has not received it yet. Help???
@patch_plants I placed an order on 30th April. It says that it will be minimum 3 weeks delivery with no specific delivery slot. As I work on weekdays, it is likely I won't be in for the delivery. Can this issue be fixed??
@nextofficial Hi, I've had a think and I'm happy with receiving it. I was just a bit worried as I couldn't see it in my transaction history so wasn't sure what happened! But it's there now. Will I be able to get tracking for it?
@BarclaysUKHelp I made an online purchase last week that led to a technical error and the order didn't go through. The transaction is currently pending in my account and the company said the money should appear back soon. I'd like to know when since it has been a week?