Nicky Davis

My views my thoughts my opinions, all my own.

[Nicky Davis @maisydaisy]

@EFDFilms Such a shame that Fred Films the production company of Mothers Pride still owe many people in the village of Norton St Philip. Even the school hasn’t been paid. They filmed in the village over a year ago!! I hope they clear all their debts soon!!

[Nicky Davis @maisydaisy]

@ThreeUK why are your customer service team so unhelpful. Asked a question about a recent issue over 30 minutes ago…still no help

[Nicky Davis @maisydaisy]

@boohoo_cshelp please can you help me. I’ve been trying to sort out a return with Debenhams online over 3 weeks, the partner company Berkfield Home - chairs bought via website are a faulty product. They have lied to me. Offered a full refund then disappeared. Please help

[Nicky Davis @maisydaisy]

@MoneySavingExp could you help? Bought online set of chairs, Debenhams tried to arrange a return of a faulty product - supplier Berkfield Home, No response from Debenhams after following their process. Berkfield made an offer and then reneged on this and are ignoring emails

[Nicky Davis @maisydaisy]

@MoneySavingExp could you help? Bought online set of chairs, Debenhams tried to arrange a return of a faulty product - supplier Berkfield Home, No response from Debenhams after following their process. Berkfield made an offer and then reneged on this and are ignoring emails

[Nicky Davis @maisydaisy]

@Debenhams I’m having a problem with Berkshire Home not resolving a faulty product I bought through you. Can you help??

[Nicky Davis @maisydaisy]

@CooperativeBank why is your service so terrible in the UK? Waiting 20 mins for an Agent and another 20 mins on the call 3 x a week regarding a mistake you have made is not a great customer experience.
Still waiting for a response!!

[Nicky Davis @maisydaisy]

@bookingcom how do I contact your head of customer services in the UK….I have two ongoing issues and need them addressed asap.

[Nicky Davis @maisydaisy]

@rtsrichard @benonwine @JohnLewisRetail So sorry what your wife had to go through @johnlewisretail @waitrose
I can confirm that there is a very toxic environment in Waitrose.
The South West Region is terrible!!
Anyone who speaks out is bullied and discriminated against!
I’m so pleased you won!

[Nicky Davis @maisydaisy]

@bt_uk Thank you

[Nicky Davis @maisydaisy]

@bt_uk do you have anyone senior in BT Broadband Customer Service who I can actually email a complaint too? I’ve been treated poorly since 15/01 I would like this escalated 🙏🙏

[Nicky Davis @maisydaisy]

@bt_uk TY I will try this morning, but quite shocked they sent me an order yesterday that I didn’t even discuss or agree to!! Is this allowed?

[Nicky Davis @maisydaisy]

@bt_uk are you receiving my messages?! Having a nightmare reordering an offer by one of your team. Now you send a contract that isn’t what was agreed? Not even a call after terrible service over a month!!!!

[Nicky Davis @maisydaisy]

@bt_uk I’ve now just received a contract with you by email?! I did not agree to this no one spoke to me about this and it is not what I was offered by BT after switching? Have I just been fobbed off again!!!!

[Nicky Davis @maisydaisy]

@bt_uk But I’ve done this so many times and nothing ever gets resolved. Honestly the service is horrendous! I’ve wasted hours on the phone to never moving forward!! Back to square one!! No one seems to be able to escalate anything!!!

[Nicky Davis @maisydaisy]

@bt_uk what a nightmare been complaining for 3 weeks still no resolution. You text me but no way of replying? What’s the point of that! Customer service is the worst it has ever been!!! This relationship with EE is terrible!!! No one seems to be able to resolve anything?

[Nicky Davis @maisydaisy]

@bt how does someone make a complaint I’ve been having a nightmare since you’ve joined forces with @EE on broadband!! Why text people to sae you’ve called with no way to call back directly!!!

[Nicky Davis @maisydaisy]

@bt_uk just such an awful experience! 1 hour 15 mins on the phone to be fobbed off and not processed the service agreed with them on the phone last week!! Service has gone down hill!! Such a disappointment!!!!

[Nicky Davis @maisydaisy]

@British_Airways why does your global customer relations not answer their emails EVER?! Always a delay for days���….please can someone get back to me!!!