Malcolm Heaven 💙

Change Warrior, Story Teller, Picture Taker, who is looking for starfish in and around @LPTnhs #KneadToChat #HugInAMug #makingadifference

[Malcolm Heaven 💙 @malcolmheaven]

3/3 .. I was Whammed and it wasn’t even lunch time on the 1st Dec. I will be sending a formal complaint to Santa to make sure you go on the “naughty list” !!

PS the flight itself was fabulous, as is the hotel🎄🛫🏩🎄

[Malcolm Heaven 💙 @malcolmheaven]

1/3 .. So then @jet2tweets … have you heard of Whamageddon ? It’s the annual challenge with the idea being you get to Christmas Day without hearing “Last Christmas”

I’ve smashed it over the past two years going all the way and going for a hat trick this year …

[Malcolm Heaven 💙 @malcolmheaven]

2/3 .. Yesterday I was heading off to Estonia for the week so confident I wouldn’t need to worry in the slightest. Jumped on Jet 2 and instead of the normal irritating Jet 2 music they were playing Christmas songs on the plane .. starting with .. wait for it .. Last Christmas 😱

[Malcolm Heaven 💙 @malcolmheaven]

Could anyone at @BootsUK explain why the pharmacists at Thurmaston consistently supply a brand of drug to my prescription which my notes clearly say I shouldn’t take ? Happened over a dozen times over the past 24 months despite me talking to them on numerous occasions.

[Malcolm Heaven 💙 @malcolmheaven]

@LPTnhs 2/2 She is 87, lost her husband 6 weeks ago, has very limited mobility, and diabetic. My one ask of your staff is that they have something available for patients/families to help then navigate the system.

[Malcolm Heaven 💙 @malcolmheaven]

@LPTnhs 1/2 Great advice although when my aunt left hospital recently (the General not LPT) we were given no guidance on what community support was available, and when we asked were told we would have to sort out ourselves ...

[Malcolm Heaven 💙 @malcolmheaven]

Once again really poor service from @tescomobile concerning bereavement of a relatives account. Absolutely no customer care or respect. Disgraceful !!

[Malcolm Heaven 💙 @malcolmheaven]

Huge thank you to Chetna at @santanderuk Beaumont Leys. So much compassion, patience, understanding and help shown in helping my elderly auntie #serviceatitsbest

[Malcolm Heaven 💙 @malcolmheaven]

Appalling service from @tescomobile following the bereavement of a family member. No understanding, no help and despite me asking them on two occasions not to deactivate my disabled 87 year old aunts account as it is the only lifeline she has … they have !!!

[Malcolm Heaven 💙 @malcolmheaven]

@Love_4_LifeUK Meanwhile in Italy they’ve come up with a way of stopping it 😱😱

[Malcolm Heaven 💙 @malcolmheaven]

@Love_4_LifeUK Have to say it was an absolute pleasure to be part of it. The young people should be so so proud of themselves 👏👏👏

[Malcolm Heaven 💙 @malcolmheaven]

@Love_4_LifeUK It’s a BIG yes from me especially as today is actually International Hawaiian Pizza day … check it out lol 😂😂

[Malcolm Heaven 💙 @malcolmheaven]

Loved our #kneadtochat session with the awesome young people from @Love_4_LifeUK Some delicious pizza made from scratch and some very brave conversations about how it made them feel. They should all be so so proud of themselves. We need to do more in the community @LPTnhs

[Malcolm Heaven 💙 @malcolmheaven]

Eat Well !!! I wish I could @marksandspencer … Not sure what is going on with your new potatoes ? Very disappointing.

[Malcolm Heaven 💙 @malcolmheaven]

@AsdaServiceTeam Photos taken in Fosse Park, Leicester … but had similar experience in Thurmaston few weeks back.

[Malcolm Heaven 💙 @malcolmheaven]

Cannot believe you think this is acceptable @asda @AsdaServiceTeam Shelves filthy, dried blood and juice and in the middle … fresh chickens !! Not even basic food hygiene and I would suggest you are seriously putting customers at risk. Seen in 2 separate shops in past month.

[Malcolm Heaven 💙 @malcolmheaven]

@ericastanway @rcpsych @JamesRiviere Brilliant news. Well done you 👏👏👏

[Malcolm Heaven 💙 @malcolmheaven]

@samalecwilson @Official_STFC Behave !!

[Malcolm Heaven 💙 @malcolmheaven]

@LPTnhs Well done Gemma #simplythebest

[Malcolm Heaven 💙 @malcolmheaven]

Posted by an @marksandspencer employee late last night. In all the madness of last minute shopping they still took time to make a customer feel very special #simplythebest #makingadifference #xmasgift