@Ash_mickeyy@LalitWarde@StarbucksIndia@zomato@zomatocare@Starbucks Why doesn’t it help, making people aware about the unprofessionalism of zomato and going against them can affect their business and make them realise they are at fault & should correct their system. If you don’t agree with me stay out of this conversation.
@Ash_mickeyy@LalitWarde@StarbucksIndia@zomato@zomatocare@Starbucks Hey mate , doesn’t matter , the tone in which he was talking in was rude, rule number one of hospitality is not being rude to someone. He can’t do anything but the least he can do is not be rude and maintain professional language.
@zomatocare@LalitWarde@zomatocare@deepigoyal Sir, please tell me what would you do if a customer care agent talks to you in such a tone?I hope in the next few Months customer care doesn’t become a joke and the only thing they are allowed to type are sarcastic comments like the one in above chat.
@zomatocare@LalitWarde I hope @zomatocare understands the seriousness of this incident, rule number one of hospitality is not being rude to someone. Saying ‘Krdiya halal’ to a customer is equivalent to abusing your own parent/spouse. I hope strict action is taken against the agent.
@zomatocare@LalitWarde Absolutely disgusting and disappointing , how can a customer care agent talk in this tone, once again Zomato has shown how unprofessional the staff is , this is not the first time something like this has happened and I’m sure this is probably not the last.
Ordered @StarbucksIndia coffee from @zomato Order Id: 3547588059.
My order got delayed, contacted Zomato’s customer care over chat and this was the behaviour of the representative. Totally disgusted by this! Have a look at the screenshots.
@zomatocare@Starbucks