Worse, the Irish site STILL lists it as in-stock for 2-day delivery. I've filed a formal breach report with the Irish CCPC (@ccpc_ie) for deceptive inventory practices.
Who in senior leadership is accountable for the broken state of the Samsung Ireland eStore? (3/3)
Is this how @SamsungUK treats its highest-value direct customers in Ireland?
I have spent over €16,000 on the official Samsung Ireland Online Store (operated by Exertis), yet my recent order has turned into a total masterclass in anti-consumer behavior. (1/3)
My Galaxy Ring order was delayed 1 month for a sizing kit. When I escalated and sourced the kit locally at Harvey Norman, Exertis management unilaterally CANCELLED my order against my instructions. The excuse? "Samsung will not be restocking the Galaxy Ring." A current flagship!
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@ola_supports More than the generic "working on the issue" fix your support mechanisms. I had to revive my old twitter account to just reach out to you. This means @Olacabs@ola_supports is more conscious about the social image, than providing actual, useful support to its customers.
@ola_supports The support number has been busy from yesterday, no response over DMs. No email support. If you call this "support" you're just terrible at it.