manoj yadav

nothing unusual here - love all the good things in life - love, books, movie, music, cricket, food, friends, family, in no order of priority 😂

[manoj yadav @manojflying]

@IKEAIndia Shared the order number over call. Genuinely need help.

[manoj yadav @manojflying]

@IKEAIndia need an urgent help. During shifting the movers misplaced these bolts for Malm Ottoman bed. Part no 158998. Could you help 😊

[manoj yadav @manojflying]

@IKEAIndia Unable to find this in the inventory @IKEAIndia :( could you help.

[Gabbar @GabbbarSingh]

People fret over returning a ceiling fan, whether it will accepted or not. Now you can return a ₹8,00,000 car. :)

Cars24 does now. 30 days return. lifetime warranty. funny how we adjusted our expectations to match what the market gave us not what we actually deserved.

[Freda Duan @FredaDuan]

Org Design in the Age of AI

I've spent the last few months talking to companies — startups to megacaps — about how AI is changing the way they work. Everyone is adding AI to their workflows. Almost no one is asking why the workflow looks that way in the first place.

+++
TODAY

Strip a company down and it's three things: people, hierarchy, and information flow. Hierarchy isn't really about authority. It's about information routing — the org is too big for anyone to see everything, so you install managers to aggregate, synthesize, and relay. Meetings, status updates, steering committees, QBRs — all information-routing mechanisms. They exist because moving knowledge between people is expensive.

AI makes it cheap.

Consider how products get built today. PM writes PRD. Design interprets it into mocks. Engineering interprets mocks into code, estimates "eight weeks," requirements change, PRD gets rewritten. Dev takes months. QA runs regression. GTM preps launch. Mid-sized feature: 3–6 months.
The bottleneck was never speed. It was translation cost. PM's intent → document → designer's interpretation → engineer's interpretation → QA's interpretation. Every handoff loses fidelity, requires alignment, generates wait time.

AI collapses the translation layers.

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AI ORG DESIGN

PM goes from idea to working prototype in a day. AI generates tests as code is written. An intelligence layer synthesizes customer signals and business metrics in real time — replacing the manager who used to aggregate that weekly.

This isn't about each role getting faster. It's the gaps between roles — handoffs, queues, alignment meetings — evaporating.

🔥 Implications:

Relay race → basketball game. Small squads, 3–5 people, all skills present, moving simultaneously. Most decisions stay in the squad.

Departments → capability atoms. Composable, independent capabilities — collections, identity verification, risk scoring — each combinable with others.

PMs become builders. Less time translating ideas for others, more time validating directly.

Middle management compresses. The survivors are the ones whose value was always judgment and coaching, not information routing.

QA embeds into dev. Quality becomes a guardrail, not a gate.

The system generates the roadmap. Jack Dorsey's example: a restaurant's cash flow tightens before a seasonal dip. The system detects it, packages a short-term loan with adjusted repayment, pushes it to the merchant — before they thought to look. No PM decided to build that. The system recognized the moment and composed existing capabilities.

Release cycles → continuous flow. Ship daily. Trade big-launch dopamine for relentless, quiet value delivery.

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The competitive moat shifts from execution speed to learning speed — how fast the org can absorb what AI makes newly possible and restructure around it.
Most companies are using AI as a faster horse. The ones that pull ahead will ask: what would we build if we designed this org from scratch today?

Full: https://t.co/ZWNECdHPzM

[manoj yadav @manojflying]

@jasveer10 Jasveer one of the ways to think about this could be “how to engage with the candidate enough during this ‘shopping period’ to avoid a backout later”. Think the org didn’t do a good job in projecting the role, culture, value, vision to the candidate properly. (Bias for action)

[manoj yadav @manojflying]

@HDFC_Bank booked through smart guy portal. Have to cancel the flight now. Unable to connect. It’s a return flight from Delhi to bangalore (couldn’t travel the first sector as indigo cancelled the flight)

[manoj yadav @manojflying]

@IndiGo6E unable to cancel tomorrows return flight from Delhi to Bangalore. The first flight bangalore - Delhi was cancelled by you folks, so have to cancel this now. Callcenter says agent, agent says indigo. Moving in circles.

[Sam Sheffer @samsheffer]

one of the best posts i’ve ever seen in my 15 years here, legitimately

[manoj yadav @manojflying]

@AirIndiaX what a shameful experience. My parents were in the flight (Delhi - Indore) for 2 hours post which the flight was cancelled. Now they have been waiting for an hour almost to get the boarding passes for the next day flight. Absolutely ridiculous. Nobody to assist.

[manoj yadav @manojflying]

@TrafficGGM stuck at worldmark signal or past one hour. What’s going on ? Can anyone help ?

[manoj yadav @manojflying]

Saw helpless already distressed relatives waiting for almost an hour just to fill the admission form without which the patient can’t be moved from emergency to the ward. @MoHFW_INDIA

[manoj yadav @manojflying]

@medanta extremely distressful and dangerous situation in Medanta. Post emergency billing is literally harassment. There were atleast 10 folks standing in the queue and each patient was taking about 30 mins each. There was / is one counter operational as we speak.

[manoj yadav @manojflying]

Looking at their expressions. Most of them have complained about this to the management and nobody truly cares. Forget world class care, they aren’t easing good at the basics. I had a relatively milder issue to worry about.

[manoj yadav @manojflying]

The incharge is rude. Employees ruder. They have zero empathy. Basis what I saw, the management I think is indifferent to any of this distressful situation. The employees reaction clearly exhibits that this is a normal occurrence to them.

[manoj yadav @manojflying]

@BenTheBaneDavis Traya @TrayaHealth

[manoj yadav @manojflying]

@Uber_India how’s this a premier cab ? It is dirty, smelly, worse than a kaali peeli. Why charge extra for a shitty experience.

[manoj yadav @manojflying]

@_arorarohit_ @Uber_India @Uber_Support @Uber Bhai premier order kar lo. They send new, neat cabs.

[manoj yadav @manojflying]

@east_bengaluru @blrcitytraffic clearly said won’t use meter. Is there no rule of law ?

[manoj yadav @manojflying]

@firstcryindia in your Raipur store - VIP road. Is taking 30 mins to pack a ride on. Fully empty store. Everyone searching for a carton.