Lyne Marcellus

Good friends, good times, good wine

[Lyne Marcellus @marc0407]

@XfinitySupport I’m moving and would like to transfer my service. I tried to do this through the app but received an error message.

[Lyne Marcellus @marc0407]

@united I was physically assaulted by a very intoxicated passenger on a recent flight. I asked to be refunded the miles/ money I used to upgrade and was told that wasn’t possible…seriously?

[Lyne Marcellus @marc0407]

@NYSLabor It is impossible to speak to an agent because the automated system refuses to connect me to anyone. It doesn’t understand my question but won’t connect me to an agent…unbelievable…

[Lyne Marcellus @marc0407]

@PSEGdelivers Twice this week I’ve waited for technicians to show up and twice they claim they had no access even though I’ve been sitting here waiting. Waste of my time.

[Lyne Marcellus @marc0407]

@XfinitySupport my prepaid service still hasn’t been transferred to my new address and it’s been over 48 hours. And your automated system refuses to connect me to an agent.

[Lyne Marcellus @marc0407]

@JetBlue I paid for a core seat on a flight that got cancelled. The seat assigned on the rebooked flight was a cheaper seat. I was just told that the difference will not be refunded even though the flight and seat change was initiated by JetBlue….seriously? Wow…

[Lyne Marcellus @marc0407]

@ThereseYanique Yes!

[Lyne Marcellus @marc0407]

@AmazonFreevee Hello - there appears to be an issue with The Mallorca Files Season 2, episode 4. On all my devices, episodes 3 and 4 are the exact same. It looks like the wrong video may have been uploaded for episode 4...

[Lyne Marcellus @marc0407]

@united Thank you so much for sorting out my problem so quickly and efficiently!

[Lyne Marcellus @marc0407]

@united I purchased a Premier Plus itinerary for my niece using miles. There’s no premier plus section on one of the flights so she’s in economy but I’m being charged for an economy plus seat. Shouldn’t that be free since it’s a premier plus itinerary?

[Bellator Europe @Bellator_Europe]

Thank you, Melvin ❤️

#Bellator285

[Lyne Marcellus @marc0407]

@Blacklane It is completely inconceivable that you would call me at 11p tonight to let me know that you can’t fulfill a ride scheduled for 5am…I’m speechless…

[Lyne Marcellus @marc0407]

@XfinitySupport Just checking if the code was sent b/c I haven’t received it yet?

[Lyne Marcellus @marc0407]

@XfinitySupport It has been impossible trying to fix a billing issue on my prepaid service. Calling customer svc didn’t help and apparently none of the reps on the chat function can address issues with the prepaid service. WTH?

[Lyne Marcellus @marc0407]

@XfinitySupport Phone please. Thanks.

[Lyne Marcellus @marc0407]

@XfinitySupport I did call that number and the “expert” was not able figure out how to fix my issue. And it’s not that complicated of an issue. I was thinking of upgrading to “regular” service but now I’m not so sure. I need to be with a company with customer service I can count on.

[Lyne Marcellus @marc0407]

@FedExHelp Thanks Alex. I’ll get all that information to you shortly.

[Lyne Marcellus @marc0407]

@FedExHelp A package that I shipped never made it to its destination so I asked for it to be returned back to where it was picked up from - which I was told would happen. Now I’m told it’s missing.

[Lyne Marcellus @marc0407]

@FedExHelp My package was to be delivered on 12/6 but then updated to “pending” for the new delivery date. It’s still showing as “pending” as of today. When can I expect my package?

[Lyne Marcellus @marc0407]

@FedExHelp Tracking for my missing package says it was delivered. Your agent says it was delivered to the wrong address and being retrieved - BUT I often get incorrect info when when speaking to agents so I just want a correct status so I can act accordingly.