Marcelo Chatdesk

[Marcelo Chatdesk @marcelo__team]

@amristar5 Thanks for bringing this to our attention. We’re on it.
I’m Marcelo, and I’ll personally help get this resolved as quickly as possible. Please follow us so we can send you a DM and gather the details we need to make this right.

[Marcelo Chatdesk @marcelo__team]

Thanks for bringing this to our attention. We’re on it.
I’m Marcelo, and I’ll personally help get this resolved as quickly as possible. Please follow us so we can send you a DM and gather the details we need to make this right.

[Elisabet Cama @amristar5]

@consumcat @bookingcom @deskteamcdg654 Hi do you like my message? I need a solution because my father dies and you don't refund me the booking from the camping and that's illegal. Could you help me please?

[Marcelo Chatdesk @marcelo__team]

@2024Porta56137 Thanks for bringing this to our attention. We’re on it.
I’m Marcelo, and I’ll personally help get this resolved as quickly as possible. Please follow us so we can send you a DM and gather the details we need to make this right.

[Marcelo Chatdesk @marcelo__team]

Thanks for bringing this to our attention. We’re on it.
I’m Marcelo, and I’ll personally help get this resolved as quickly as possible. Please follow us so we can send you a DM and gather the details we need to make this right.

[Mauro @2024Porta56137]

@RedGiorgio81 @bookingcom I servizi clienti servono per lo piu a tenere i clienti distanti

[Marcelo Chatdesk @marcelo__team]

@Mr7asssom Thanks for bringing this to our attention. We’re on it.
I’m Marcelo, and I’ll personally help get this resolved as quickly as possible. Please follow us so we can send you a DM and gather the details we need to make this right.

[Marcelo Chatdesk @marcelo__team]

Thanks for bringing this to our attention. We’re on it.
I’m Marcelo, and I’ll personally help get this resolved as quickly as possible. Please follow us so we can send you a DM and gather the details we need to make this right.

[Mr. 7asssom @Mr7asssom]

Hi! You deducted money from my account, but my booking wasn't confirmed and I have no confirmation number. Please help me confirm the booking or process a refund. I will send the transaction details via DM.
@bookingcom

[Marcelo Chatdesk @marcelo__team]

@halliemiller_ Thanks for bringing this to our attention. We’re on it.
I’m Marcelo, and I’ll personally help get this resolved as quickly as possible. Please follow us so we can send you a DM and gather the details we need to make this right.

[Marcelo Chatdesk @marcelo__team]

Thanks for bringing this to our attention. We’re on it.
I’m Marcelo, and I’ll personally help get this resolved as quickly as possible. Please follow us so we can send you a DM and gather the details we need to make this right.

[Hallie Miller @halliemiller_]

Any advice on trying to contact @bookingcom ? I have been trying to contact them for about four hours. It keeps asking me for a PIN number that I was never provided, can’t log into my account (keeps asking me for email verification) and the AI bot won’t end.

[Marcelo Chatdesk @marcelo__team]

Thanks for bringing this to our attention. We’re on it.
I’m Marcelo, and I’ll personally help get this resolved as quickly as possible. Please follow us so we can send you a DM and gather the details we need to make this right.

[David Whiley @davewhiley]

@bookingcom @bookingcom just telling me to ring the number where I was told I would get a refund a couple of weeks ago, but it was lies. not helpful.

[Marcelo Chatdesk @marcelo__team]

Thanks for bringing this to our attention. We’re on it.
I’m Marcelo, and I’ll personally help get this resolved as quickly as possible. Please follow us so we can send you a DM and gather the details we need to make this right.

[Bruces @AleIglesiasCavs]

@bookingcom Publicitan hospedajes que son una estafa. Gastas la plata pensando que son un servicio confiable y todo mal. Dejan que estafadores publiciten en su página. Y ahora nadie te devuelve tu dinero. 🤬🤬🤬

[Marcelo Chatdesk @marcelo__team]

@nescake Thank you for bringing this to our attention. I'm Marcelo, and I'll be happy to assist. Please follow us back so we can send you a direct message and help you promptly.

[Marcelo Chatdesk @marcelo__team]

Thank you for bringing this to our attention. I'm Marcelo, and I'll be happy to assist. Please follow us back so we can send you a direct message and help you promptly.

[neslihan @nescake]

@British_Airways Our suitcase has been missing for 4 days. Despite repeated calls, nobody can tell us where it is or when we’ll get it back. No updates, no meaningful help. We made our connection to Glasgow. Our suitcase didn’t. Can someone please take ownership of this?

[Marcelo Chatdesk @marcelo__team]

@nickjohns2 Thank you for bringing this to our attention. I'm Marcelo, and I'll be happy to assist. Please follow us back so we can send you a direct message and help you promptly.

[Marcelo Chatdesk @marcelo__team]

Thank you for bringing this to our attention. I'm Marcelo, and I'll be happy to assist. Please follow us back so we can send you a direct message and help you promptly.

[Nicholas Johns @nickjohns2]

@British_Airways

1. Why is BA's Baggage handling so appallingly bad on connections? Todays tale of woe - 2.5hr connection T5 Gate A2 to A8 - bag failed to make it. To compound the poor service why do BA find it impossible to inform you that the bag has misconnected?

[Marcelo Chatdesk @marcelo__team]

@nickjohns2 Thank you for bringing this to our attention. I'm Marcelo, and I'll be happy to assist. Please follow us back so we can send you a direct message and help you promptly.

[Marcelo Chatdesk @marcelo__team]

Thank you for bringing this to our attention. I'm Marcelo, and I'll be happy to assist. Please follow us back so we can send you a direct message and help you promptly.

[Nicholas Johns @nickjohns2]

@British_Airways 2 I have been bombarded with emails and text msgs about Power Banks but they cant let me know the bag isnt on the planne..American Airlines tell you where your hold bag is at every juncture...

[Marcelo Chatdesk @marcelo__team]

@SamanthaFr77498 Thank you for bringing this to our attention. I'm Marcelo, and I'll be happy to assist. Please follow us back so we can send you a direct message and help you promptly.

[Marcelo Chatdesk @marcelo__team]

Thank you for bringing this to our attention. I'm Marcelo, and I'll be happy to assist. Please follow us back so we can send you a direct message and help you promptly.

[SamF @SamanthaFr77498]

@British_Airways why does the app not display that I have purchased baggage?

[Marcelo Chatdesk @marcelo__team]

@eatingdotbread Thank you for bringing this to our attention. I'm Marcelo, and I'll be happy to assist. Please follow us back so we can send you a direct message and help you promptly.

[Marcelo Chatdesk @marcelo__team]

Thank you for bringing this to our attention. I'm Marcelo, and I'll be happy to assist. Please follow us back so we can send you a direct message and help you promptly.

[MC Kuhn @eatingdotbread]

URGENT !!! @British_Airways I have dm’d you all of the information about my luggage m. Please help. I need this for my wedding in Italy this week.

Goal: Purple Bag To Rome From Italy ASAP.

Please help me. I have emailed. Called. Left messages. Visited in person. Dm’d.