@codexresets_ Well doubling usage for their existing xMore usage plans while keeping the entry low is an interesting change. You’re running out of compute so you create a new tier and then you allow that tier to consume 2x existing large amount
@MarcNApps They allegedly connected the affected accounts but you can try to reach out via their chat, just say what you want and that you want this email sent to support so that you’re not talking to the bot
I don't think this is normal for Sol medium on the Plus plan?
19-30 minutes and usage for 5h is gone
looking over code and light improvements in fresh chats too...
There were reports of usage draining faster than anticipated for some users over the weekend. We've identified approximately 40,000 accounts that had an inconsistency on which usage limits where the actual usage that was applied did not correspond to their actual selected plan. We are reaching out individually to all these users and have corrected the issue. If this affected you, we'll add credits to your account. Sorry we got this wrong.
@MartinTale Well you essentially shot yourself in the foot here too because the user didn’t see enough value to outright pay and they want to test the app and so the frustration is real. Trials are the way if you want a hard paywall
@GiveUrSacATug@TechnicallyTee You can sell out anything when it’s in a low quantity. Not sure if you know how math works. If they only made 1M duo units it would still sell out regardless of the demand because the demand threshold would be met easily. Glad this is the most excitement you’ve had this month