@VirginAtlantic I am unable to claim missing air miles because the form is saying my surname and the ticket number do not match. Can you help me please because according to the ticket i have in my hands they do match. Many thanks
@miniuk can you please help? I have written to you, spoken to people all who promise the “fraud department” will call me back and have had no calls, no responses to letters and now no response to Tweets.
There is a suspected fraud going on here and no one will talk to me :-(
@MINIUK unclear what to do but after many months of calls & forms u r not responding to either my wife or the other party on the Financial FRAUD that we are all suffering.
We can’t speak to anyone because ur checks require us to know the bank details of the fraudsters
Pls help
@HeathrowAirport My question is why is website advice “updated every 15 minutes” saying allow 10-15 mins when it is in fact taking 90 mins (are you aware?)
Also can you please advise why it is taking this long (never known these sort of queues at T5) and when you expect them back to “normal”?
@DanielRIvey@ProfKarolSikora@The_RHS is someone going to ask the security company you employ how 3 people got through with three large bags full of whatever that powder is?
If the checks didn’t pick that up then what is the point of having any bag searches?
Credit where credit is due @British_Airways have dealt excellently with missing bags. arrived at our house 12:30 today & good interaction with Cust Services.
Just hope they find out who thought it ok to go home without finishing their job so can ensure doesn’t happen to others.
Just got off a @British_Airways flight @HeathrowAirport and baggage handlers gone home leaving ours (and others) bags sitting at Terminal C. So we go home without bags because someone couldn’t be bothered to finish delivering all the bags off the plane.
#customerservicrNOT
Everyone at the airport knows it is because the baggage handlers have clocked off for the evening so I look forward to hearing the spin that @British_Airways put on this in the morning.
@Twitter I currently only follow 166 accounts but when I tried to follow @GavinBarwell (whose book I thought was superb) I received the following messsge. I dont believe i am doing anythin outside of your guidelines so is is the problem with @GavinBarwell ? :-)
@CapitaPlc Solution Director, Tom McLaughlin and Managing Director of Capita Public Service in Scotland, Melony Buchanan, discuss how Capita has led public service digital transformation in Scotland for nearly a decade.
#Business | #Tech | #Scotland
https://t.co/kxcGX08JYX