Mark Turner

Sales leader for Genesys EMEA. #custserv #custexp #cx #crm @Genesyslab

[Mark Turner @MarkfT1]

Join @altivon, @verifone, @mcgeesmith, and @Genesys for an executive briefing to unlock the future of #CCTR & #CX https://t.co/8kFk1GTptZ

[Mark Turner @MarkfT1]

The omnichannel agent: neither shaken nor stirred by @stefancaptijn via @MyCustomer https://t.co/gAdsbEgTFo

[Mark Turner @MarkfT1]

Will Your Contact Centre Vendor Leave You Stranded? Read the @Genesys blog #cctr https://t.co/Zp5YFV9bCD

[Mark Turner @MarkfT1]

Let’s talk about reducing #contactcenter agent stress via @CustomerThink @n_GAGEMENT #cctr https://t.co/kabu2nEcQZ

[Mark Turner @MarkfT1]

Insights from @McKinsey on Measuring B2B’s #digital gap https://t.co/JLtciqNGOH

[Mark Turner @MarkfT1]

@NZInlandRevenue prepares their #CX technology for engaging with future generations of customers via @Genesys https://t.co/dD7OI7aIi7

[Mark Turner @MarkfT1]

Can #omnichannel help businesses to thrive in heavily regulated sectors? @Genesys blog @N13LXL https://t.co/pb8Fiui069

[Mark Turner @MarkfT1]

@NZInlandRevenue prepares their #CX technology for engaging with future generations of customers via @Genesys https://t.co/AZy9gVfh6b

[Mark Turner @MarkfT1]

What trends should #CCTR leaders prepare for in 2017? @MerijnGRW & other #CX experts share their thoughts @Genesys https://t.co/5Rg4bOvWBb

[Mark Turner @MarkfT1]

#Video: How did @Itau achieve over 95% 1st contact resolution & agent satisfaction ratings over 85%? @Genesys #CX
https://t.co/Y7pgOeOMot

[Mark Turner @MarkfT1]

#Video: How did @Itau achieve over 95% 1st contact resolution & agent satisfaction ratings over 85%? @Genesys #CX
https://t.co/eDdUqU2qw5

[Mark Turner @MarkfT1]

#Video: How did @Itau achieve over 95% 1st contact resolution & agent satisfaction ratings over 85%? @Genesys #CX
https://t.co/P7CNwUNVFq

[Mark Turner @MarkfT1]

Proactively communicate with your customers with @Genesys Outbound Engagement Center. #CX https://t.co/7cPGRqnpWj

[Mark Turner @MarkfT1]

Get an insider view of how @InfoArmor successfully made the move to the #cloud @Genesys https://t.co/cVCT06sc7Y

[Mark Turner @MarkfT1]

Amazon's #Customer Relationship is King: Will Yours Be a Prince or a Jester? @Forrester https://t.co/Vv9PN38v4l

[Mark Turner @MarkfT1]

@Forrester Report: Increase Customer Service Agility With #Cloud Contact Centers. @Genesys https://t.co/4kE5K4dnGr

[Mark Turner @MarkfT1]

Why Your Company Needs A Chief Customer Officer via @Forbes #custserv #customerexperience https://t.co/UvGcNyzpEg

[Mark Turner @MarkfT1]

Read why @Genesys was named a leader in TWO @Forrester Wave reports. https://t.co/BCWLR37kHP

[Mark Turner @MarkfT1]

@Genesys Honors Partner Award Winners at #GForce16 Customer Engagement Conference https://t.co/TDdfupLGCl

[Mark Turner @MarkfT1]

Lessons from Brexit on #CCTR Integration - interesting insights in this @Genesys blog https://t.co/8odLpmabQY