Mark Sreeves

Energy consultant specialising in making numbers exciting for social landlords, working in London, being impressed by my children and supporting Arsenal

[Mark Sreeves @markitsmad]

@LNER Thanks Emma - very helpful I’ve got a seat on the 10.37 but I may be able to make the 10.30. Best wishes Mark

[Mark Sreeves @markitsmad]

@LNER hi travelling Kirkcaldy to kings Cross sat morning. Can I travel on the Lumo 10.30 train with my Super off peak single? Thanks Mark

[Mark Sreeves @markitsmad]

@Trading212Help Thanks - will do

[Mark Sreeves @markitsmad]

@Trading212Help I am trying to open a cash isa with a promotional rate - I click on the link , it asks for an email address, I give it but it says it’s already in use … but I don’t have an account. What do I do?

[Mark Sreeves @markitsmad]

@LNER Thanks & thanks! Mark

[Mark Sreeves @markitsmad]

@LNER morning - I am booked on the 14.03 from Kings Cross to Kirkcaldy today with a super off peak single - are there earlier trains I can travel on ? Thanks Mark

[Mark Sreeves @markitsmad]

@marksandspencer Hi Denise - thanks for this - if @Ocado doesn’t deliver here is there anyone else that does? Thanks Mark

[Mark Sreeves @markitsmad]

@marksandspencer Hi can you help me - when will you deliver groceries in Fife, Scotland? Found a post from April 2024 saying you were working hard on it. When is it happening? Thanks Mark

[Mark Sreeves @markitsmad]

@Honest_Mobile_ Hi - I wonder if you can help? I appear to have bought the Business Smart Sim’ from you. How is it different from other products you sell? I just want to make sure I have the right product. Thanks Mark

[Mark Sreeves @markitsmad]

@OctopusEnergy hi my cars were charging fine till a few days ago using iog. Removed & added but now not working at all - can you help? Mark

[Mark Sreeves @markitsmad]

@OctopusEnergy I also have a query about billing to the 19th December- the smart charging costs do not appear to have updated on the app - but the billing for the following day have. Thanks Mark

[Mark Sreeves @markitsmad]

@OctopusEnergy hi octopus can you explain what this means in the app?

The kWh figure looks realistic but the hours / minutes do not appear to match the charging period / time the car was plugged in. Mark

[Mark Sreeves @markitsmad]

@OctopusEnergy Hi I wonder if you have an update on this for me? Thanks Mark

[Mark Sreeves @markitsmad]

@OctopusEnergy Thanks

[Mark Sreeves @markitsmad]

@SagaUK Hi I am trying to get a written list of building construction options for Buildings insurance. I tried online but it’s not shown & unable to get through on the phone. Mark

[Mark Sreeves @markitsmad]

@AvantiWestCoast Hi can you help? Unsuccessful delay repay Milton Keynes to Kirkcaldy saying it was down to WM Trains who ran 1st leg. Got to Lancaster on AWC but train terminated early as line blocked. How do I know who I claim from? Mark

[Mark Sreeves @markitsmad]

@nectar hi I have received an email saying I have spent 500 points in Redditch - I live in Scotland. This seems to be an error. Can you help me sort this out? Mark

[Mark Sreeves @markitsmad]

@nectar Hi I have just received an email from you saying I have spent 500 nectar points in Redditch. I live in Scotland. This seems to be an error. Can you help? Mark

[Mark Sreeves @markitsmad]

@StarbucksUK @StarbucksUK I sent a DM on the 17th but I have not seen a response - have you sent me an email? Looking forward to hearing from you. Mark

[Mark Sreeves @markitsmad]

@StarbucksUK hi I recently purchased 2 drinks. The app showed the price as £8.20 but my credit card was charged £9.50. Can you help me resolve this? Mark

[Mark Sreeves @markitsmad]

@StarbucksUK @StarbucksUK when can I expect to hear from you? Best wishes Mark

[Mark Sreeves @markitsmad]

@StarbucksUK Thanks - done.