Mark Peters

[Mark Peters @markjpeters]

@SW_Help why were these next 2 trains not stopping at Hersham or Walton? How do I know this last train at 00:09 will even go, can I expense a taxi if it doesn’t?

[Mark Peters @markjpeters]

@SW_Help Sigh-genuinely confused by this decision. In hot weather, why remove the two faster air-conditioned services and force more passengers onto fewer/slower trains? Can we at least claim refunds for losing the usual peak services?

[Mark Peters @markjpeters]

Morning @SW_Help, why have this evenings 17:32 and 18:02 trains to Hersham already been cancelled?

[Mark Peters @markjpeters]

Morning @SW_Help, do you know your iOS app isn’t working again today? Can’t buy tickets (Amex fails and other card go through but tickets arrive with empty barcodes) - your poor staff members are ill equipped to deal with angry customers.

[Mark Peters @markjpeters]

@SW_Help Thanks LJ, but it’s not my account issue - it’s a system issue (there used to be a link under smart card management to see how many of my 8 prepurchased flexitrips remain). It’s gone from web since change and never been in app?

[Mark Peters @markjpeters]

@SW_Help hello, after the system change I can’t seem to check how many tickets I have left on a flexi ticket - has this feature been removed?

[Mark Peters @markjpeters]

Hi @SW_Help , why has the 7:19 from Hersham to Waterloo been cancelled?

[Mark Peters @markjpeters]

Hi @SW_Help, why is the 18:20 to Woking from Waterloo delayed?

[Mark Peters @markjpeters]

Hello @SW_Help, why is the 18:20 to Woking delayed?

[Mark Peters @markjpeters]

@SW_Help Less than ideal, but thanks for the transparency. Will the 18:50 have crew?

[Mark Peters @markjpeters]

Hello @SW_Help, why has the 18:20 to Woking been cancelled?

[Mark Peters @markjpeters]

@SW_Help hello, why is there no train crew for the 23:20 train to Woking?

[Mark Peters @markjpeters]

Hi @easyJet , why has flight EZY8224 from CHQ been delayed nearly 7 hours?

[Elon Musk @elonmusk]

@lexfridman @netanyahu @gdb @tegmark Hopefully interesting to many people

[Mark Peters @markjpeters]

Hi @FNBSA, my current account has disappeared from my online banking - please let me know the best way to resolve?

[Mark Peters @markjpeters]

@mbna are you having technical issues, my card payments are being declined at different online providers today?

[Mark Peters @markjpeters]

@evridelivery Morning, how do I get an update on an Evri next day delivery that is now 4 days late? #Evri

[Mark Peters @markjpeters]

@BarclaysUKHelp HNY! I completed an ISA transfer in form this morning via mobile app (all digitally), journey says I’ll get a form to sign but haven’t seen anything yet. Please say I’m not waiting for a form to sign via post? 😢

[Mark Peters @markjpeters]

Morning @HSBC_UK, how do I follow up on progress for a current account application? Had to submit docs in branch 1 week ago and heard nothing since?

[Mark Peters @markjpeters]

Morning @SW_Help, is there a way to get an audit trail of trips completed (from/to) on a flexi season ticket? Can’t find anything online. Thanks!