Hey @JetstarAirways just got stung $60 for slightly heavy hand luggage at Melbourne airport. Despite your flight being delayed by over an hour. Thanks, great service again! ๐ ๐
@JetstarAirways Hi Joie and @JetstarAirways, I also wasn't aware the flight would be 2hrs later than I paid for - I have just landed at 22.15, whereas my flight was meant to land at 8.20pm. Do I get a refund given your poor service and massive delay, just like you charged me excess for baggage?
@JetstarAirways Not on my way yet, still on the tarmac! There was quite a significant delay to my evening - I was planning on getting to Sydney for dinner but now won't get there until nearly 10pm. Low fares but terrible service and experience, get what you pay for I guess! Won't recommend ๐
@RoyalBruneiAir on our way back from our wedding, at Dubai having missed our connection having been given the wrong flight time (see attached). No one here to talk about it, your call centre saying no flight until Weds (even though there are business flights available tomorrow)
@marleyspoonau we ordered 3 meals this week, however you missed the salmon and chicken from 2 of the meals. Mistakes happen, however we then had to go to Coles to get the missing items, but then you only credited us $15! ๐คจ
Hello @KLM@LondonCityAir you promised to deliver my bag today by 6.40pm and it has not arrived. It's now been 5 days without my bag and no one is contacting me to explain what's going on. I leave the UK first thing on Thursday morning. Please respond with where my bag is?
I arrived to London city airport from Melbourne via Abu Dhabi and Amsterdam on Friday morning, @KLM and @LondonCityAir lost my bag. It's now Monday evening, I have spoken to @KLM 5 times and I still don't have my bag and I am leaving the UK on Thursday morning. Can anyone help??