Matthew Holder

Fonder @ LOOP GOLF | Fmr. Product @ CarGurus/Auto List @Houzz
@Zillow @Trulia | Hecho en California

[Matthew Holder @matthew_holder]

@AmericanAir @AlaskaAir 👆👆 Good example of how great customer service is a key differentiator in commodity products - of which @AmericanAir is on the losing side of here

[Matthew Holder @matthew_holder]

@AmericanAir That’s the problem right there...they were confirmed booked by @AmericanAir when, in reality they weren’t booked by @AlaskaAir...so why confirm seats?

[Matthew Holder @matthew_holder]

@AlaskaAir @AmericanAir It’s not right to give the impression you’re able to book seats on another airline when, in fact, you cannot

[Matthew Holder @matthew_holder]

@AlaskaAir @AmericanAir I guess this is why you’ve broken ties with @AmericanAir cc @thepointsguy

[Matthew Holder @matthew_holder]

Hi twitterverse. Ok, that's enough. Bye.

[Matthew Holder @matthew_holder]

@twitter depresses the hell out of me...endless trolling and shaming of people with no accountability or moderation...I'm done 👋

[Matthew Holder @matthew_holder]

@laurenduca 🙌 https://t.co/TUsVAG4kCD

[HawaiiDelilah™ 🥥🌴🌊 @HawaiiDelilah]

Take note of how @laurenduca does not allow her views to be misrepresented. That's how you do it. https://t.co/vg6ZAiSNh4

[Matthew Holder @matthew_holder]

@automatic just to be clear...I'm an @automatic fan

[Matthew Holder @matthew_holder]

@automatic I get it...depends on how commoditized your product becomes tho

[Matthew Holder @matthew_holder]

@automatic @IFTTT integration is interesting...

[Matthew Holder @matthew_holder]

@automatic I have now...was an early adopter so will look into this. The benefits messaging is still much different...

[Matthew Holder @matthew_holder]

@automatic vs @hum - save gas versus monitor your kids. I wonder who will blink 😳

[Matthew Holder @matthew_holder]

@dohertyjf MTURK FTW

[Matthew Holder @matthew_holder]

@tristanwalker same question but de Toqueville's reaction

[Matthew Holder @matthew_holder]

@machado @darrenrovell yup...looks legit

[Matthew Holder @matthew_holder]

@chrisbrunner @jeffiel 👋👋

[Matthew Holder @matthew_holder]

@spencerrascoff @trulia I hope they cleaned it

[Matthew Holder @matthew_holder]

@tristanwalker what?! Stfu...S-T-F-U! I don't know the world we live in anymore

[Matthew Holder @matthew_holder]

@rebekah_bastian @Shutterfly @Minted bad thing is it leads some companies to think of customers as numbers rather than people