Matt Monihan

Automation Expert, AI enabler

[Matt Monihan @mattmonihan]

This is what I'm seeing in the AI enablement space.

Everybody is selling implementations.

The pilot, the custom build, the workflow, the agentic thing nobody can quite explain on a sales call. They hand you the keys, walk to the next deal, and the implementation, well, it just sort of has to live on its own out there now.

Good luck.

The piece nobody is selling, as far as I can tell, is the part that comes after. The maintenance. The "this used to work and now it doesn't and I do not have the energy to figure out why" desk. Because something always shifts. A vendor changes an API. Someone leaves. The data shape moves roughly two degrees to the left and suddenly the "automation" is a Slack thread where three people paste screenshots at each other and nobody remembers which n8n node does what.

You could imagine this is the actually valuable part of the relationship, that the implementation is the entry fee and the real product is the team that still knows your stack a year from now. But, you know, that is not how anyone is pricing it.

Anyway.

That is what we built help@ for. One inbox. Stuck process, report you keep rebuilding, handoff that keeps slipping, idea you want a second opinion on. Real operators, no chatbot, Public Desk is free because the entry tier of "thoughtful answer from someone who has seen this before" should not have a paywall.

Bring us a problem, not a spec. We are all family here.

[Matt Monihan @mattmonihan]

Oh great, one less thing to worry about.

[Leading Report @LeadingReport]

ELON MUSK: Money won’t matter in 2036, per The Economist.

[Matt Monihan @mattmonihan]

@alexhillman But Alex, I need to escape the permanent underclass.

[Matt Monihan @mattmonihan]

Why has no one done this?

[Matt Monihan @mattmonihan]

Ontological shock

[Matt Monihan @mattmonihan]

My daughter has just discovered Good Night Moon and The Runaway Bunny are part of the same cinematic universe.

[Matt Monihan @mattmonihan]

@boxerbk But I'm supposed to be "absolutely right!"

[Matt Monihan @mattmonihan]

This single sentence is driving me insane.

[Matt Monihan @mattmonihan]

Incredible

[Matt Monihan @mattmonihan]

Sad.

[Matt Monihan @mattmonihan]

Let's go, Fable.

[Matt Monihan @mattmonihan]

4yo: "there should be a movie where a shark eats people."

Me: "you are not going to believe this..."

[Matt Monihan @mattmonihan]

The purpose of hiring consulting firms is to have a backstop of "research" you can lean on to make an executive decision you already decided before hiring them.

If you're wrong, you can always say, "well Accenture backed me up before we made the decision."

That doesn't work as well with ChatGPT.

So there's still a place for them unless people stop thinking Accenture is authoritative.

[Wall Street Mav @WallStreetMav]

Consulting giant Accenture might be one of the most dramatic examples of companies getting crushed by AI.

The stock is down 50% so far this year.

The "Advisor's Paradox": Accenture is in a unique bind; it sells AI transformation to companies, but this same technology is cannibalizing its highly lucrative, traditional consulting and outsourcing revenues.

[Matt Monihan @mattmonihan]

What if, by bugs, it's all-you-can-eat shrimp?

[Marc Andreessen 🇺🇸 @pmarca]

You will live in the pod, eat the bugs, use the only AI, and live on UBI.

[Matt Monihan @mattmonihan]

It's happening!

[terminally onλine εngineer @tekbog]

cant believe anthropic secured a partnership with the vatican

[Matt Monihan @mattmonihan]

If they make a @dominos g-shock I will lose my mind.

[G-SHOCK JAPAN @GSHOCK_OFFICIAL]

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[Matt Monihan @mattmonihan]

More here: https://t.co/xG6bxo1xLJ

[Matt Monihan @mattmonihan]

We’re excited to welcome First Children Services as a new AutomationTactics customer.

First Children Services has been delivering specialized education and therapeutic services since 2009, supporting children and families through an integrated continuum of care across autism services, behavioral health, school based programs, counseling, ABA therapy, parent training, and related supports.

Their mission is clear: deliver life changing outcomes for exceptional kids.

AutomationTactics is proud to support that mission by helping First Children Services accelerate AI adoption across the company through our AI Help Desk and personalized coaching. Their team will have a practical place to bring workflow questions, stuck processes, reporting friction, automation ideas, and AI use cases in plain English, with support tailored to how their organization actually works.

This is the kind of AI enablement we believe in: not abstract strategy, not tool chasing, but hands on support that helps teams build confidence, find leverage, and improve the way work gets done.

Special thanks to Matt Hess for trusting us with this partnership. We’re looking forward to supporting the First Children Services team as they continue creating meaningful outcomes for children and families.

[Matt Monihan @mattmonihan]

I've just discovered the mute button on my microwave and it has changed my life.

[Matt Monihan @mattmonihan]

In my defense, I loved this field trip as a kid.