Maura Bryden

[Maura Bryden @maurabryden]

@NCLairport I have now been waiting 5 days for my baggage from an Air France flight on 1st July! AF won’t communicate with me @NCLairport won’t either. Swissport not answering calls, or calling back. What am I meant to do??

[Maura Bryden @maurabryden]

@NCLairport I am still awaiting my baggage from an Air France flight from Paris on Friday morning. I’ve rang Swissport, left messages and emailed them, and no response! How do I get to speak to someone please?

[Maura Bryden @maurabryden]

@airfrance can someone please assist me on locating my missing baggage?? It has been 3 days now since my flight from CDG, and still nothing. Nobody from Air France has responded to me in that time. Please help

[Maura Bryden @maurabryden]

@EmiratesSupport hi, my flights were cancelled in May this year due to COVID. I decided to use the ‘keep my ticket’ option, but now as that date has passed, I don’t actually have a live booking, is this right? I do have a booking reference, is this all I need to re-book?

[Maura Bryden @maurabryden]

@BlocHotelLGW hi, I have a reservation for early October, will the hotel be open by then?

[Maura Bryden @maurabryden]

@BlocHotelLGW Thank you!

[Maura Bryden @maurabryden]

@BlocHotelLGW hi, if your hotels are still closed, is there anyone dealing with future bookings? I’ve emailed them and had no reply?

[Maura Bryden @maurabryden]

@My_Metro will the 10.30am from Whitley Bay to central station be running on time please?

[Maura Bryden @maurabryden]

@hubhotels I have already done that, however there continues to be a problem with the Hub app, which was previously so easy to use!

[Maura Bryden @maurabryden]

@hubhotels hi, I’ve been trying to make a booking on the app, and it’s just saying there’s an error? I’ve booked many times before and never had a problem. I’ve deleted it and reinstalled etc., but still won’t work. Do you know if there’s a problem with the app?

[Maura Bryden @maurabryden]

@CrossCountryUK Thanks, will this later service still be going via York?

[Maura Bryden @maurabryden]

@CrossCountryUK hi, will the 09:35 on 4th August, Newcastle-Cheltenham Spa be running? If not, which train can I get?

[Maura Bryden @maurabryden]

@hubhotels since I’ve had no help about my overcharge on my booking today, I wonder whether anyone else is experiencing the same glitch on the app with wrong pricing? Very annoying

[Maura Bryden @maurabryden]

@hubhotels hi, I’ve just booked spitalfields for 2nd June, and I’ve been overcharged by £20!! I think there’s a glitch in your system. Can’t get through to your call centre, and have had no reply through the app!

[Maura Bryden @maurabryden]

@O2 hi, I’m travelling to Morocco for a few days. Am I able to use my phone as normal there? as you can in Europe?

[Maura Bryden @maurabryden]

@LNER Thanks but I'm afraid it's still quite annoying, and never used to happen. Impossible to arrange trips ahead.

[Maura Bryden @maurabryden]

@LNER Hi, can you tell me why I can't book certain days over the next three month period, yet days either side of that are available? That never used to be the case with Virgin? I live in Newcastle and my daughter lives in London, I'm finding it really difficult to forward plan.

[Maura Bryden @maurabryden]

@TUIUKcares This is very annoying as it states in my booking that you can check in 7 days prior to departure? Why not let people know this earlier? Now I have no choice but to wait until airport check into find out where we're seated, as there's now no option online to select your seat?

[Maura Bryden @maurabryden]

@TUIUK Hi, I am departing for my holiday on 1st July and online check in was supposed to open today. However it is not available and it says to check in at the airport? Could you tell me why this is please?

[Maura Bryden @maurabryden]

@BBC_HaveYourSay Don't....