First time traveling with @flairairlines with children. Have never been harassed by an airline employee until today. The agent forced me to check a small carry-on that I prepaid for and charged me $93 without authorization! She hid her ID badge from me and made my kids cry.
@RBC on hold on my vacation for over an hour and a half regarding a security alert on my account. Unbelievable. Who else is dealing with this epic failure? Avion Infinite Privilege Visa. Imagine what those without privileges get for customer service.
@Rogers check out my Telus bill including US roaming at the same time my wife was roaming with our Rogers bill. Rogers is triple the price of Telus in a single month!
@WestJet Alyssa from guest services truly delivers on customer service during these challenging times. Thank you for being so helpful and understanding during these trying times!
@AirCanada I was assisted by Neyrouz in customer service today who was incredible. Neyrouz not only delivered on what she promised she followed up with me repeatedly and followed my booking until all of my concerns were satisfied. Thank you Neyrouz!