@SkyHelpTeam Thanks @SkyHelpTeam will try that on my next attempt. I know how difficult things are and certainly expect to queue. Just want to have a chance to queue
@SkyHelpTeam I have a cancellation booked from 17th April, but need to stop that cancellation. Obviously cannot get through on phone, looked through online account and cannot see how to reverse the cancellation. Could you please support?
@SkyHelpTeam Hi @SkyHelpTeam I have tried that avenue. I get the message about prioritising key workers. It asks for why I’m calling. When I say ‘stop cancellation’ I get another automated message saying no one can talk about billing and hangs up! I need to stop being cut off!
Very pleased to have received this through the post. Many thanks to @JEvansCoachDev for his support through the year. Looking forward to another year of developing and learning @russellearnshaw