Mary

wedding + elopement photographer | I’m boring otherwise

[Mary @mcmazz_]

@JMiPiC4 The handheld smoke his brother had took me OUT 😭😭😭😭 Jake Paul winning that fight is going to make the internet even more insufferable right now.

[julie @GROWlNGPAlNZ]

🚨BREAKING: Donald Trump has appointed The Hat Man as Head of Pharmaceuticals.

[😼 @dutchessprim]

Funny how #MikeTyson did more damage than a bullet.

[Mary @mcmazz_]

Okay so then figure it the fuck out, tf?

[americanair @AmericanAir]

@mcmazz_ Doing our best to ensure our passengers can complete their planned journey never changes. Kindly join us via DM with your six-letter confirmation code to explore what's happening.

[Mary @mcmazz_]

Let’s make our passengers wait until four hours before departure to cancel, not rebook or reroute anyone, gaslight and dodge them when they want answers, hang up on them, play dumb… I’m so serious, this is fucking INSANE.

[Mary @mcmazz_]

Hey @AmericanAir, my aircraft that is supposed to be here at 9:15am tomorrow isn’t coming.

Since you know that already, why haven’t you cancelled my flight? Is it because if you cancel and allow your passengers time to find an alternate route, you won’t get as much funding?

[Mary @mcmazz_]

@AmericanAir Also please let whoever is in charge of your training team that your customers shouldn’t have to educate your representatives on a damn thing.

How are your customer service reps looking up passenger info? Telegrams sent via carrier pigeons from your database in Dallas? Insane.

[Mary @mcmazz_]

@AmericanAir the people you hire to handle the issues you cause are as good as talking to a box of rocks.

Cancelling flights without any explanation, leaving people stranded for 2+ days and I couldn’t be any clearer in my communication and this is what I’m met with?

[Mary @mcmazz_]

@AmericanAir As much as I’d love to sit and go back and forth with another useless representative for the next two hours where I have to remind them on what I’m entitled to, no, I will not DM you.

Stop making your passengers jump through insane hoops to get bare minimum compensation.

[Mary @mcmazz_]

@AmericanAir I’m sorry if I seem like I’m being a Karen. I’m so tired of airlines doing this to their customers. Shit happens, I get it, but could you give a shit a little more to help your customers? I don’t know.

[Mary @mcmazz_]

@AmericanAir Also — let’s not forget I called at 7:45am to figure out if I can get on an earlier flight, was told I was going to get a call back in two hours since they’re so backed up, and it’s now 1:17pm (5.5 hours after I initially called) and was not called back.

Seriously, @AmericanAir?

[Mary @mcmazz_]

@Chandersaur I’m SOBBING

[Mary @mcmazz_]

everyone moved on, but I stayed here

[HS @thehrrycore]

Harry Styles, Brits 2023.

[Mary @mcmazz_]

If you Venmo your spouse back and forth for shit like “groceries” or “dinner” I am judging the fuck out of you.