Matthew Sweeney

Head of Support Engineering @Modal

[Matthew Sweeney @mcsdev]

@wesbos @RhysSullivan Ours charge more for the privilege of buying them in person!

[Matthew Sweeney @mcsdev]

@mcb1344 @modal This has now been resolved. Thanks again for flagging it and my apologies we didn't get to it sooner.

[Matthew Sweeney @mcsdev]

@mcb1344 @modal Hey, I'm sorry this didn't hit the mark and this will improve moving forward. I've got your Slack thread and I'll be helping within the next few minutes.

[Matthew Sweeney @mcsdev]

@Kikobeats @arunoda Came here to say the same!

[Matthew Sweeney @mcsdev]

@evilrabbit_ @julianbenegas8 This is what I joined for 😍

[Matthew Sweeney @mcsdev]

@dillon_mulroy ☺️

[Matthew Sweeney @mcsdev]

@dillon_mulroy Set the standard for championing customer and support feedback. Lots of listening, but backed by shipping.

All the best, old sport 🫡

[Matthew Sweeney @mcsdev]

@davidgomes @vercel We’ll get this fixed up on the AI side, thanks for flagging!

[Matthew Sweeney @mcsdev]

@TelmenDzjind @vercel_support @rauchg @vercel Hey Telmen, I can get this sorted for you - can you drop me a DM and we'll get it fixed up?

[Matthew Sweeney @mcsdev]

@davidrivasro @rauchg Hi David, thank you for flagging. This has now been investigated and resolved by the team.

[Matthew Sweeney @mcsdev]

@AzakaSekai_ Thanks for reporting, we're aware of this and are taking the required steps to resolve this long term also. If you come across any URLs responsible for this you can report at https://t.co/rLB5gkcBUH or DM me and we'll ensure they are reviewed.

[Matthew Sweeney @mcsdev]

@mbusigin @rauchg Hey Matt, thanks for flagging! Are you able to DM me so I can go through some debug with you? We'll take the output to Spectrum and get it resolved ASAP.

[Matthew Sweeney @mcsdev]

@pariscestchiant @vercel We’ll make it happen 👍

[Matthew Sweeney @mcsdev]

@augustineStack @NagarajMoger22 @vercel Good to hear, thanks for letting me know!

[Matthew Sweeney @mcsdev]

@augustineStack @NagarajMoger22 @vercel Hey @augustineStack, happy to help out with figuring the custom domain linking issues on Vercel, drop me a DM if I can!

[Matthew Sweeney @mcsdev]

@abodera Hey Arthur, would love to dig in to this for you, would you mind DMing me a case number so I can investigate your experience?

[Matthew Sweeney @mcsdev]

@jessiefisch @robj3d3 @vercel Thanks again for flagging, we’ve improved as a result so I really appreciate it - take care!

[Matthew Sweeney @mcsdev]

@jessiefisch @robj3d3 @vercel Perfect, thank you. I can confirm receipt and a member of the team will handle it today as I'm out currently. If there's any concerns at all, please let me know. We've found the email address you sent the original to and will close that loophole shortly.

[Matthew Sweeney @mcsdev]

@jessiefisch @robj3d3 @vercel Understood and thank you, that definitely helps. While I cannot locate the case, if you can email [email protected] I'll be more than happy to investigate this for you.