When people ask me what kind of company Meesho is, whether we are an e-commerce company, a logistics company, or a retailer, I find the honest answer is simpler. We are a technology company that starts with the user and builds whatever it takes to reach our mission.
Ten years ago, we sat with a homemaker in Bangalore selling suits through WhatsApp forwards, a shopkeeper with no efficient way to source inventory, a small manufacturer with excellent products and no national distribution. No storefronts, no logistics partners. Just ambition and customers built one referral at a time.
Those images have stayed with me. They are still what Meesho is for. The question has always been: how do you build for them at scale, reliably, and fast enough to matter?
AI is changing the answer.
Today, over 70% of our code is now AI-generated. Platform experiments up 2x YoY.
But the number I keep coming back to: 75%+ of orders on Meesho come not from users searching, but from personalised feeds powered by PRISM (Personalised Ranking and Intent Signal Module) - our AI recommendation engine that infers what a consumer is looking for before they've articulated it themselves.
That is a fundamentally different way to think about e-commerce.
Vaani brought in first-time users who had never completed a purchase. GeoIndia LLM outperforms commercial geocoding systems on Indian addresses. TrustMesh blocked 9Mn high-risk transactions in FY26.
Every order becomes a training example. Every interaction makes the next one sharper.
What excites us most is that AI is finally making internet commerce accessible for everyone. And increasingly, that's reflecting in the business outcomes too:
Q4 NMV grew 43% YoY to ₹11,371 Cr
717M orders (+43% YoY)
FY26 ATUs reached 264M (+33% YoY)
Losses narrowed ~66% as operating leverage improved
We believe the next phase of Indian e-commerce will be AI-native, vernacular-first and built for Bharat.
Humbled by how far we've come. Energised by how much remains.
#StartupWithMC | Meesho open-sources in-house ML platform BharatMLStack to help startups scale AI faster
#Meesho#AI@AryamanGupta_ reports 👇
https://t.co/mNIkScjxcm
Meet the Man Who Blamed the #Kolkata Rape & Murder Victim. On his watch her parents were lied to & told it was suicide. He may've tampered with evidence. He wasn't sacked; he was given a new gig. He's Mr Cover Up! My take on #RgKar Principal. Why's Sandip Ghosh being protected?
We recently hosted @mdebdoot (Chief Data Scientist, Head of AI and Demand Engineering at @Meesho_Official) for a session with founders on how to operationalize Large Language Models (LLMs) in business contexts.
Debdoot has spent 16+ years crafting AI products and building out AI teams and organizations at companies such as IBM Research, ShareChat, Myntra, and Hike.
Drawing from all the deployments at Meesho, he explored the immense potential of LLMs while shedding light on the practical challenges of deploying them at scale.
From enhancing search functionality to building customer support chatbots, Debdoot discussed various use cases and shared actionable strategies for effectively integrating LLMs in business operations.
Head to this link for a deep dive: https://t.co/JXRjNo6qBa
Visit SaaS Compass (https://t.co/ilO5HuPu0y) for more exclusive insights from Elevation’s SaaS practice.
@AkarshS27@PoorviVijay@Aadith__Ramesh, Satya Bharadwaja, Shambhav Tewari
The energy continues to soar as we dive into an enthralling panel discussion on 'Personalizing CX using AI' at #ETRetailTech!
Join us as industry experts come together to explore the remarkable ways!
Know more: https://t.co/l2fh1rfVdI
#retailtech#ai#chatgpt#retailmarketing
Join our distinguished speakers at the "Data Science in India'22” event collocated with the KDD. We have an exciting program for you this year in a virtual format, and an opportunity to connect with researchers with similar interests.
Register here: https://t.co/ih6dLNwM9c
(1/2) Meet Dr. @trdastidar, Dr. @blthies, Prof. Hema Murthy & Prof. Vineeth N Balasubramanian and learn about their inspirational journeys through short talks that capture important formative events that shaped their careers followed by a Q&A session.
IKDD invites you to “Data Science in India 2022” event collocated with the KDD conference to showcase the growth and achievements of the Data Science community in India. More details at https://t.co/ih6dLNNPbc
@shouryaroy@mdebdoot@lavanyats@SharmaRaj@adagu
Speaker at #1729AI - Meet @mdebdoot, Chief Data Scientist at @meeshotech, who leads a team that enables the e-comm marketplace to increase demand, empower suppliers & optimize the supply chain using #AI. Catch his session only at 1729.
Startup founders are been offered huge amount of money to peddle false rumours.
I am shocked to see how deep this rot runs in our ecosystem.
Why isn't anyone investigating this?
Just joined Meesho, India's fastest growing e-commerce platform, to lead the AI team! Lot of unique problems are waiting to be solved at Meesho as we take rapid strides toward our bold mission of bringing 100 million small businesses online. https://t.co/GehdPsanW2
Fantastic opportunity for undergraduate and master students to work with top faculty and exciting research problems in the areas of AI, Machine Learning, Data Science. Publish papers in top ranked conferences and get exposed to the research ecosystem. https://t.co/sWAY4aNqcP
We’re pleased to share that the ShareChat AI team (@mdebdoot, @ramitsawhney & @vikramnov14) will host a Tutorial session on ‘Safety & Moderation AI in Social Media’ at 9:00 AM tomorrow (December 16th) at the ICON 2021 Conference held virtually.
Know more : https://t.co/GErsw0Yddz
ShareChat is thrilled to announce that our AI team will be presenting the following four papers on NLP and multilinguality at EMNLP 2021 and co-located workshops. Stay tuned for more details! #EMNLP2021@ramitsawhney@vikramnov14@mdebdoot
The unique & multilingual nature of the content, along with the scale of our content pipelines made it infeasible to use an out-of-shelf OCR solution to extract the text from the millions of images and videos posted on our platforms. Then we built ShareOCR!https://t.co/2HC3tSwh81
Excited and feeling extremely privileged to host a conversation with the man who has shaped Industry Research in India. One who is idolised by so many of us @ManishGuptaMG1
We are excited to announce @ManishGuptaMG1, Director, Google Research India as our guest for #ShareChatGTL Session 3. Join us as we navigate the art of instilling research culture in the tech industry with Dr. Gupta.
Confirm your participation today! https://t.co/WoOD5rIVkA