@BBird26@tonebobb@NYSLabor It really must have been luck or the fact it was Mother’s Day and it wasn’t as congested. I’ve been calling everyday since 4/23. On my second redial, the recording continued and I decided to wait about 30 mins for a person. Now I wait for the claiming part 🙏
@noahmanskar@BadJoBella@NYSLabor@nypost This is great! Pls make sure this gets out, can this be brought up in Cuomo’s daily conference. His team needs to be put in on the stop. They need alternative ways to allow people to fix their claims not just waiting for a call. If not, hire more and work 24/7.
@NYSLabor@NYGovCuomo@NYSDOLCommish this needs to be fixed ASAP. Waiting for a call w/o a timeline is unacceptable. You are playing with people’s livelihood. Find a way to have us fix our claim and resubmit!! 2 wks and no call yet🤬
@NYSLabor Applied for claim on Monday, got response via email I needed to additional info. Logged into account and I can’t update anything, called and after putting all information and being told that CS will need to help me complete, call is dropped!!! No call back option!! SOS
@NYSLabor Applied for claim on Monday, got response via email I needed to additional info. Logged into account and I can’t update anything, called and after putting all information and being told that CS will need to help me complete, call is dropped!!! No call back option!! SOS
@jcrew_help I was on hold for more than 30 mins and finally got through to Jessica and she managed to help me. (Very sweet) This needs to improve or you are definitely losing business..