Maria Elena Aponte

[Maria Elena Aponte @mea0712]

@Delta @JFKairport thank you to Tamika @ Delta baggage drop @terminal4 for your great customer service!! Thank you for being so helpful!!

[Maria Elena Aponte @mea0712]

#jfkairport
This is insane that airport is only letting drops off and not pick up at terminal 5.

[Maria Elena Aponte @mea0712]

@WalkingDead_AMC .. Rosita!!!!

[Maria Elena Aponte @mea0712]

@TWalkingDWorld Congrats to you both! 💗

[Maria Elena Aponte @mea0712]

@BBird26 @tonebobb @NYSLabor It really must have been luck or the fact it was Mother’s Day and it wasn’t as congested. I’ve been calling everyday since 4/23. On my second redial, the recording continued and I decided to wait about 30 mins for a person. Now I wait for the claiming part 🙏

[Maria Elena Aponte @mea0712]

@tonebobb @NYSLabor Call today.. I finally got through

[Maria Elena Aponte @mea0712]

@NYSLabor @NYSDOLCommish what about calling people back to fix or complete their claim..20 days and counting.

[Maria Elena Aponte @mea0712]

@noahmanskar @BadJoBella @NYSLabor @nypost This is great! Pls make sure this gets out, can this be brought up in Cuomo’s daily conference. His team needs to be put in on the stop. They need alternative ways to allow people to fix their claims not just waiting for a call. If not, hire more and work 24/7.

[Maria Elena Aponte @mea0712]

@NYSLabor @NYGovCuomo @NYSDOLCommish this needs to be fixed ASAP. Waiting for a call w/o a timeline is unacceptable. You are playing with people’s livelihood. Find a way to have us fix our claim and resubmit!! 2 wks and no call yet🤬

[Maria Elena Aponte @mea0712]

@NYSLabor I still have not gotten a call back!! It’s been over a week. Can’t call and no response in dm! Unacceptable!

[Maria Elena Aponte @mea0712]

@NYSLabor Applied for claim on Monday, got response via email I needed to additional info. Logged into account and I can’t update anything, called and after putting all information and being told that CS will need to help me complete, call is dropped!!! No call back option!! SOS

[Maria Elena Aponte @mea0712]

@NYSLabor Applied for claim on Monday, got response via email I needed to additional info. Logged into account and I can’t update anything, called and after putting all information and being told that CS will need to help me complete, call is dropped!!! No call back option!! SOS

[Maria Elena Aponte @mea0712]

@MTA - easy pay website not working and call center is closed. I can’t cancel or suspend my account!! Sent and email and no response!

[Maria Elena Aponte @mea0712]

@WalkingDead_AMC Love this interaction!!

[Maria Elena Aponte @mea0712]

@OptimumHelp @optimum Total service disruption in 10463!! Service lines are down also!! What is going on?

[Maria Elena Aponte @mea0712]

I’m at a loss.. Enid, Tara... I can’t #TheWalkingDead

[Maria Elena Aponte @mea0712]

@jcrew_help I was on hold for more than 30 mins and finally got through to Jessica and she managed to help me. (Very sweet) This needs to improve or you are definitely losing business..

[Maria Elena Aponte @mea0712]

@jcrew @jcrew_help order#1145420457 - shipped to incorrect address! Can’t get anyone on your customer service line 😡!! Emailed twice!!

[Maria Elena Aponte @mea0712]

Nooo not Jesus!!!#TheWalkingDead

[Maria Elena Aponte @mea0712]

@British_Airways Ok will do!