Michele Budden

Does the splits after a bottle of red

[Rory Bremner 💙🇺🇦 @rorybremner]

If there was a piss-up at No 10 last Christmas it’s very unlikely Boris organised it. Because, well, you know.

[Michele Budden @meeshbudden]

@TalkTalk How do you get through to customer service? What key words do I need to say to avoid going through the technical department

[Michele Budden @meeshbudden]

@TalkTalk No, I tried calling this evening because my 80 yr old mother in law can’t hear or understand well and doesn’t have any internet account.

[Michele Budden @meeshbudden]

@talktalk Another hour of my life I won’t get back. Cut off 4 times: lied to. Absolute shut show

[Michele Budden @meeshbudden]

@TalkTalk I’ve done that already: still no further forward

[Michele Budden @meeshbudden]

@TalkTalk Cut off 4 times: promised a call back. If this was a one off it wouldn’t be quite so bad, but I’ve wasted 3 hours repeating myself. I’m guessing you think that if you make things really difficult people will just give up? Shockingly bad customer service AGAIN

[Michele Budden @meeshbudden]

@TalkTalk It’s no use telling me you only offer broadband-centric packages; I understand: she doesn’t. My issue is with how she, an 80 year lady, has been left feeling exploited and has been missold a package under the guidance of an employee.

[Michele Budden @meeshbudden]

@TalkTalk Absolutely disgusted that a representative ‘sold’ a 75yr old a package that included broadband, when she wanted a ‘phone only’ deal? The fact she had no email address and asked for paper bills should have been enough to say ‘we don’t do phone only deals’ It’s appalling

[Michele Budden @meeshbudden]

@TalkTalk It was not clearly explained. She does not know what broadband is: She had no email address to send her bills electronically, surely this should have alerted you to the fact that this package was not right for her. You have exploited her.

[Michele Budden @meeshbudden]

@TalkTalk But this was not clearly explained? She’s been paying £2.75 for a paper bill every month, and £32 for broadband, she doesn’t even know what broadband is? For the last 5 years!? She trusted you. It’s despicable behaviour

[Michele Budden @meeshbudden]

@bluelightcard Will do

[Michele Budden @meeshbudden]

@bluelightcard My 5 year card is due to expire: I’ve used my app to upload evidence but it isn’t being accepted (unlike my payment which was taken instantly) No response to emails and now my app has been frozen? It wasn’t this hard to sign up originally? 😠

[Michele Budden @meeshbudden]

@DrRanj My favourite musical: and my favourite performance tonight 👏🏼👏🏼👏🏼well done you ☺️

[Michele Budden @meeshbudden]

@LGUKCare I have the bbc app thanks. It’s just the itv and channel 4 apps we need now! It’s annoying they aren’t available and probably something that should be highlighted at point of sale?

[Michele Budden @meeshbudden]

@LGUK Is there a way to download the BBC iPlayer or All4 app to our tv?

[Michele Budden @meeshbudden]

@LGUKCare @LGUK Hi! Yes, it’s:
55UN81006LB.
Thank you 😊

[Michele Budden @meeshbudden]

@LGUK @LGUKCare Thanks for the prompt reply 🙃

[Michele Budden @meeshbudden]

@LGUK Does this mean the itv hub isn’t supported either?

[Michele Budden @meeshbudden]

@LGUK 😂 it clearly did! Sorry

[Michele Budden @meeshbudden]

@LGUK Not sure if this sent the first time 😆

[Michele Budden @meeshbudden]

@LGUK