@klaussner blocked me for simply asking them when they’d uphold their end of a purchase agreement. They have their money, I can’t even get an ETA on the production of my product. 17 weeks since purchase. Seventeen. #klaussner#customerservice
Saturday night.. watching some TV on an air mattress in our new basement because @klaussner can’t give us an ETA on delivery for our couch we purchased on June 9th. You have my money, now make my couch. #CustomerService#klaussner
@klaussner@NEFDirect@trishayearwood Why didn’t you give my retailer an actual wait time in June? They were communicating a “delay” with 8 weeks rather than 6.. now we are going on 16. Talk about transparancy... doubled wait time isn’t defined as an “inconvenience” that’s just poor business practice
@klaussner Hey Terry- You know what sounds comfortable.. sitting on the couch I purchased in June that I still haven’t received and still have no firm ETA #comfortable#Klaussner
Rounding things out, our training staff. Athletic trainer Justin Ahrens and strength and conditioning coach Joe Schlesinger are back for their third seasons.
➡️ https://t.co/hdq8YGnZc8