Melanie Gatward-Hallett

[Melanie Gatward-Hallett @MellyGH80]

@SurfStyleBeach I need to get in touch with your store in Clearwater that has the indoor surfing - do you have an email address for them please?

[Melanie Gatward-Hallett @MellyGH80]

@JohnHansel14 Happy Birthday Emily!

[Melanie Gatward-Hallett @MellyGH80]

@VirginAtlantic who can I speak to about seat bookings please? This morning I looked at our flight and seats were £16. Checked with the rest of our group, went back on to book and they’re now £28? 🤷🏻‍♀️

[Melanie Gatward-Hallett @MellyGH80]

@British_Airways I paid to select my seats months ago for my flight tomorrow. Just gone into the system to check in and you’ve moved me to the only 2 seats that are showing available. Please advise how I can get the seats back that I’d paid for?

[Melanie Gatward-Hallett @MellyGH80]

⁦⁦⁦⁦@thameswater⁩ please confirm if your water is safe in Chislehurst???
Thames Water tests for vomiting bug contamination as families fall sick | Water | The Guardian https://t.co/U06zaGQaxp

[Melanie Gatward-Hallett @MellyGH80]

@TelstarsNC Is this for existing Telstars members only?

[Melanie Gatward-Hallett @MellyGH80]

@CentaraKrabi please provide me the email address of your General Manager. Thank you!

[Melanie Gatward-Hallett @MellyGH80]

@bookingcom I need to contact you about a previous flight booking. I can only find your customer services for accommodation bookings via the app? How can I get in touch please?

[Melanie Gatward-Hallett @MellyGH80]

@RobertsDJ @DandG_Support @WhirlpoolUK Sounds familiar. Had issues back in October / November……. @DandG_Support finally responded to our complaint last month, but @WhirlpoolUK who flooded our flat and our neighbours flat too, are delaying compensating us for damages and general terrible service……still waiting

[Melanie Gatward-Hallett @MellyGH80]

@WhirlpoolUK we submitted a claim to you since your engineer flooded our flat. You requested more info, but now haven’t replied again. This happened in November. Why so long when this is clearly your error, and how can I escalate this now? Fed up…..

[Melanie Gatward-Hallett @MellyGH80]

@londonheathrow concerned that my flight for today isn’t appearing on your website departures list. How else can I check?

[Melanie Gatward-Hallett @MellyGH80]

@WhirlpoolCorp how can I speak to somebody about an ongoing claim? Your phone lines are always busy, and your online chat not being answered……

[Melanie Gatward-Hallett @MellyGH80]

@RoyalMailHelp what is happening with the postal service? Mother’s Day cards posted first class last Wednesday still haven’t arrived. £1.25 each for the stamp!!???? Shocking!

[Melanie Gatward-Hallett @MellyGH80]

@_CaffeNero_ how do I speak to somebody about my app issue?

[Melanie Gatward-Hallett @MellyGH80]

@UbisoftSupport how can I get some help with a redeem code that isn’t working please?

[Melanie Gatward-Hallett @MellyGH80]

@Ubisoft how can I get some support with a switch game / redeem code that isn’t working?

[Melanie Gatward-Hallett @MellyGH80]

@VirginExp it’s so rare that you get good service at the moment, especially with online / live chat etc. So I wanted to compliment your colleague Maruwah who dealt with my query quickly and efficiently, and most importantly stress free yesterday! Thank you!

[Melanie Gatward-Hallett @MellyGH80]

@RoyalMailHelp can you tell me how I can raise an official complaint please? I had a parcel go missing, and sent you details via DM, but now you are completely ignoring me and I am out of pocket….

[Melanie Gatward-Hallett @MellyGH80]

@RoyalMailHelp how can I track my item? Your tracking info isn’t up to date and says it will be delivered on the 16th. Also shows multiple previous attempts at delivering yet I have not once had a card through my door? Tried calling but can’t get to speak to anybody……

[Melanie Gatward-Hallett @MellyGH80]

@Uber_Support how can I get help with a charge if your app isn’t working properly? Couldn’t cancel my fare last night and now I’ve been charged. Can’t get on your support today either…..