@Domestika How do I get to speak with a real person on your help desk and not keep getting an auto reply from a bot? You have taken my money, at least give me the option of speaking to someone about it.
Decided to catch up on admin today - no time for any other work as each problem takes so long to get hold of anyone - end of day NOTHING is sorted. What a waste of time and potential. Do companies even understand customer service? *see previous 4 tweets ๐ญ๐คฌ
@StandardBankZA Thatโs what I did. Held on the phone for 30 minutes to be told that there were โno notesโ for my case and someone would call me before 4pm - no call received. So I guess I must call back waiting another 30 minutes and spend my airtime again.
@Vodacom Trying to downgrade my subscription waiting for a quote to sign and send back - was promised an email this morning after speaking to too many different people
@British_Airways I need to change my daughterโs flight - she is unable to call you and you wonโt let me do it - your customer service team told me that I must just forfeit my money and my ticket as there is NO other alternative?? Really??
@qrsupport@qatarairways 8 days and still no news about my missing bag - all your support staff can say is contact your JFK team - please tell me how to do that?? No one answers phone or emails
@qatarairways@qrsupport itโs now been 72 hours and still no news from you. On your site it says contact Qatar Airways Baggage Services for further assistance. I have been trying to contact them for 72 hours - NO ONE responds.