Matt Grogan

Communications Specialist with the City of Las Vegas Fire and Rescue

[Matt Grogan @mgrogan911]

@ChipotleTweets 2/2 but then the forgot our fajita vegetables on one bowl and sour cream on both, then, after forgiving that too, the rice was severely undercooked. It was literally crunchy. Cmon now. Just do better.

[Matt Grogan @mgrogan911]

@ChipotleTweets 1/2 visited your Henderson Lake Mead location last night, been taking a break from eating out and decided to treat ourselves and had worst meal ever. Ordered 2 chicken bowls and a kids meal, they forgot our kids chips and drink but they were busy so that’s ok…

[Matt Grogan @mgrogan911]

@Walmart These were the oranges I received for my grocery pickup today. Absolutely disgusting. So where between the stocker putting the bag in the bin, to the clerk picking the order did we miss this mold. I completely understand if it’s a closed box or package. Do better!

[Matt Grogan @mgrogan911]

@MGMRewards I've been trying to find out where to link my Marriott Bonvoy account. It says it's under My Rewards but I don't see anywhere I can add it. Any help and/or suggestions???

[Matt Grogan @mgrogan911]

@Uber_Support I had my ride cancelled tonight, twice, as I was in the car. I understand it was a longer ride but I was fully willing to pay it. Because of the cancelled rides it ended up costing me $40 than my first booked fare. The cancellations were beyond my control!

[Las Vegas Locally 🌴 @LasVegasLocally]

The tourists are getting rambunctious

[Matt Grogan @mgrogan911]

@TMFanSupport I have paper tickets for the original Rammstein concert in Los Angeles back in 2020. One of the tickets got damaged and the barcode is blurry. Any way to get it replaced or turned into a digital ticket? Thank you for any help!

[Matt Grogan @mgrogan911]

@NFLFoundation if we think we won one of the early bird prizes for the NFL Draft 50/50 raffle, who/how do we contact to claim? Couldn’t find it in the rules. Thank you!

[Matt Grogan @mgrogan911]

@8NewsNow Yes absolutely! Ours per therm charge went up over .20 cents and delivery went up .20 cents. Added up to being $45 more than usual.

[Matt Grogan @mgrogan911]

@AshleyHomeStore ordered couch in store, told delivery would be Sept 28th. Was called to schedule del and now was told del would be Nov 6th! No reason given. Same couch online says 1-2 weeks. What gives?!?! Your rep put me on hold 5 min into call to check. At 40 min now!

[Matt Grogan @mgrogan911]

@TrainWithTempo I got a call from @XPOLogistics to arrange delivery a week and a half ago, left VL to return call and I’ve tried every day since then, multiple times a day, and no ans or callback. Any suggestions? Excited to train!

[Matt Grogan @mgrogan911]

@chicagobulls Love this! If possible, VegasStrong - 17 - White. Miss my hometown.

[MCSA @MCSAMA911]

Register for our 2020 MCSA Emergency Communications Leadership Conference today! https://t.co/3wE7c22iNL

[Evans @EvansConsoles]

The @DALFoundation and EVANS Partnership: Working together to foster positive change in the #PublicSafety sector. Read more about it here: https://t.co/4UrKJSWPGU

[Matt Grogan @mgrogan911]

Tina is one of the newest instructors with the @DALFoundation! She has an amazing story to share and can help centers, cities, counties, states...anyone!, set up and train their peer support teams!

[Within the Trenches @911podcast]

Coming soon - new episode featuring Tina, with the Denise Amber Lee Foundation as she shares stories from her 18 years of experience including peer support and a call on a sex trafficking save. Stay tuned!

[Matt Grogan @mgrogan911]

@jimmykimmel @IAMGUILLERMO We hear you’re coming to Las Vegas for some shows! We would like to invite you to our 911 center at Las Vegas Fire and Rescue while you're here! Come see what its like at one of the busiest 911 centers, hear some crazy calls, in the best city on earth!

[Matt Grogan @mgrogan911]

@jimmykimmel We hear your coming to Las Vegas for some shows in April. We would like to invite you to our 9-1-1 center at Las Vegas Fire and Rescue while you're here. Come see what its like at one of the busiest 9-1-1 centers in the country, in the best city on earth!

[Matt Grogan @mgrogan911]

@jimmykimmel We hear your coming to Las Vegas for some shows in April. We would like to invite you to our 9-1-1 center at Las Vegas Fire and Rescue while you're here. Come see what its like at one of the busiest 9-1-1 centers in the country, in the best city on earth!

[Within the Trenches @911podcast]

Today I met with @NormaJTorres and her amazing staff for episode 236. What an honor to have you as a guest and to have you wear an official #IAM911 pin. Thank you for everything you are doing for dispatchers and I look forward to working with you in the future. Cheers! RT

[Matt Grogan @mgrogan911]

@911_4_that @911podcast I’ve always tried to do the following. Pat the goods on the back for a job well done and recognize their efforts, mentor the ones who just need that push, and speak up about the ones who can’t cut it for one day they may be a liability.