Michael Cooper

[Michael Cooper @MichaelCooper_]

@marksandspencer rather than return a recent online purchase and reorder due to a sale you have on now could you refund the difference?

[Michael Cooper @MichaelCooper_]

@British_Airways I am trying to pay for a flight but keep getting an error message.

[Michael Cooper @MichaelCooper_]

@cineworld unfortunately I had to cancel a booking but it doesn’t look cancelled and I didn’t get any sort of email confirmation. The ability to cancel has now gone though. Can you help?

[Michael Cooper @MichaelCooper_]

@EurostarUK our train was delayed on Monday by over 60 minutes and I’ve tried to fill in the compensation form but it says we’re not eligible. Can you help?

[Michael Cooper @MichaelCooper_]

@hotelsdotcomuk can you help with this? Every time I try to look at one of my bookings I get this message?

[Michael Cooper @MichaelCooper_]

@EurostarUK I am looking at booking a train from London to Disneyland Paris on the 1st April via Lille Europe. Why is there two identical listings for 11:04? Are they different is it a glitch?

[Michael Cooper @MichaelCooper_]

@CabotFinancial can you stop phoning my 9 year old daughters mobile number. No idea who you think you’re contacting but you have the wrong number.

[Michael Cooper @MichaelCooper_]

@EurostarUK I was looking via Lille and it’s 4 months away now but looks like it’s not available yet though. So should it be?

[Michael Cooper @MichaelCooper_]

@EurostarUK When will it be possible to book tickets to Disneyland Paris for April 1st?

[Michael Cooper @MichaelCooper_]

@Uber_Support I sent you a message on the app hours ago. How long does it take to get a reply?

[Michael Cooper @MichaelCooper_]

@sainsburys I’ve tried using your self service refund form but when I submit the form get the following error.

“You have exceeded the number of attempts when sending a refund request.”

I haven’t even managed to submit the from?

[Michael Cooper @MichaelCooper_]

@British_Airways I can’t check in to my flight for tomorrow but the rest of my family on the same booking can. What’s the issue? I’m concerned we’re going to be split up.

[Michael Cooper @MichaelCooper_]

@CooperativeBank I am trying to register for online banking but it says my details don't match the account. I'm not sure why since it's only my name / DOB etc. Any ideas?

[Michael Cooper @MichaelCooper_]

@OctopusEnergy how often am I meant to be charged for electricity? I’ve not had a bill since Feb but notice it was monthly before that and my Gas been charged monthly. Any ideas?

[Michael Cooper @MichaelCooper_]

@British_Airways I've made an error on the covid travel document info for one of my children, is it possible to modify this or delete it so I can resupply it? If I try it just says you have received the documents.

[Michael Cooper @MichaelCooper_]

@LNER Well I need an answer today really. I’ve already emailed but it says replies can take 10 days!

[Michael Cooper @MichaelCooper_]

@LNER Is there a phone number for LNER parking? I need some help.

[Michael Cooper @MichaelCooper_]

@LNER how does a weekly parking work? Is it 7 days from purchase or set Monday to Sunday?

[Michael Cooper @MichaelCooper_]

@BarclaysUKHelp Any idea why I am getting error 00002 when I try to login on the app?

[Michael Cooper @MichaelCooper_]

@OctopusEnergy I had my Gas meter swapped to a new one and the installer left a new IHD. The gas is displaying fine but no electricity. He said it would take a few hours, its been 5 days.