Mike Roberts

Font freak. All for the journey. Foodie + Aussie coffee snob. Jesus follower. Lead Solution Engineer at @Salesforce. Views are my own.

[Mike Roberts @mikejroberts]

@united What compensation are you going to provide to UA120 customers? Emergency Landing, frustrating poor communication and over a 27 hours late.

[Mike Roberts @mikejroberts]

@MBonvoyAssist Your supervisor MK shouting to me on the phone saying it's up to me to fix a mistake made by your system telling me 'there is nothing she can do'. Is this the Customer Service you provide to Titanium members?

[Amy E Weaver @amy_e_weaver]

One photo, four amazing Equality Group leaders! Laughing with @esaulito, #WINDForce, Lindsey Peterson, #Earthforce, @lolajbanjo, #BOLDforce, & Michael Roberts, #Faithforce. @salesforce @SalesforceEQ

[Mike Roberts @mikejroberts]

@MBonvoyAssist Can you please confirm breakfast benefits for a Titanium Member at the Hythe, Vail. From your bonvoy terms and conditions I should have breakfast for 2 as an optional welcome amenity - they are only offering a 50% discount?

[Mike Roberts @mikejroberts]

@HyattConcierge Is it your expectation of hotel managers to hang up on guests and refuse help solve a problem?

[Mike Roberts @mikejroberts]

@HelsinkiAirport Hi! Just wanted to find out if the luggage storage facility is open at the moment and costs involved for storing skis? Thanks!

[Mike Roberts @mikejroberts]

@Makana_Health My CME hours have not credited correctly from the Cardiometabolic workshop?

[Mike Roberts @mikejroberts]

@WestinSnowmass @Marriott Your staff and management can’t seem to check guests in the right room, or deliver their bags, or answer the phone let alone recognise loyalty. Westin Snowmass on on par with the worst Marriott property I’ve stayed in.

[Mike Roberts @mikejroberts]

@united just boarded UA745, staff are reminding customers that if they want to move to Economy Plus (which is basically empty) they need to pay $124. Surely common sense would encourage passengers to spread out for social distancing?

[Mike Roberts @mikejroberts]

@somuchpie Ugh that sucks. Will be praying!

[Mike Roberts @mikejroberts]

@KirkRaynor Where to next?!

[Mike Roberts @mikejroberts]

@destintweets You almost had one!

[Mike Roberts @mikejroberts]

Excited to be in #Varna #Bulgaria speaking at #Innowave2019 this morning on 7 ways artificial technology is transforming marketing. See you at the Business Hall at 11:10!

[Mike Roberts @mikejroberts]

@DefNotRyan Yiewwwww Tokyo?!

[Midwest vs. The Rest @midwestern_ope]

Speak midwestern 101

No Yeah = Yes

Yeah no = No

Yeah no for sure = Definitely

Yeah no yeah = I’m sorry, but unfortunately, the answer is yes

No yeah no = oh no, you’ve got nothing to worry about

[Mike Roberts @mikejroberts]

@Apple Super disappointing customer experience at Portland Downtown store. Store manager Scott not given the ability to mix and match a watch because your computer says no. Zero commitment to doing the right thing by the customer because your technology hinders it.

[Mike Roberts @mikejroberts]

@destintweets Things I need to tell myself all the time as well!

[Mike Roberts @mikejroberts]

@somuchpie It’s also a thing in New Zealand!

[Mike Roberts @mikejroberts]

Having a slight existential crisis if my kombucha is growing a new scoby or is it mould

[Mike Roberts @mikejroberts]

Anyone else totally heartbroken for Josh Harris? His faith and marriage ending. Many of my US friends were heavily influenced by purity culture in both positive and negative ways..