@LUFC Can you provide a customer service e-mail for me to escalate a missing order question please? The chat option available through my order receipt does not help resolve my issue.
So, as there are no further direct trains to London from Lincoln this evening, it is necessary to purchase an EMR ticket to get to a ‘proper’ @LNER hub and continue the journey to London. What is the mechanism for claiming reimbursement from LNER for this additional ticket?
@LNER I see yet another direct train to London KX from Lincoln has been cancelled. The frequency with which this journey (and the reverse journey) is cancelled is startling. Serious question why continue with the illusion that you are providing a reliable service to/from Lincoln?
@LNER I see yet another direct train to London KX from Lincoln has been cancelled. The frequency with which this journey (and the reverse journey) is cancelled is startling. Serious question why continue with the illusion that you are providing a reliable service to/from Lincoln?
@LNER Thanks for the explanation Josephine. My cynicism says that LNER train crews just don’t like operating to or from Lincoln, as this service seems to be disproportionately affected, particularly since it was ‘improved’ in December.
@lner How can this train to Lincoln be cancelled ‘because of a fault on a train’ when that train is going to get as far as Newark Northgate? Do you now employ psychics who can tell that the train (which hasn’t departed King’s Cross yet) will be faulty once it arrives at Newark?
@EastMidRailway Can you provide me with a method of corresponding with someone to discuss my rejected delay repay claim, rather than me having to navigate your unhelpful delay repay webpage yet again, please?
@AXS_UK I’m trying to login to the AXS app to access my Richard Ashcroft tickets for Saturday at the O2 Arena, only to be continually presented with this error message. Can you advise on how I can access my tickets for Saturday please?
There used to be a view, back when football was more enjoyable than it is now, that you could tell when a referee had had a good game, because you never really noticed him. Now every game seems to be about the referee, their decisions, their non-accountability and technology.
@lner another Friday, another 1613 Kings Cross-Lincoln service cancelled - this truly is the poor relation in your portfolio. Please advise on my options (ie is there a rail replacement from NNG) as the next LNER connection to Lincoln will otherwise not be until tomorrow.
@lner After you cancelled the 1613 Kings Cross-Lincoln train, my only option to connect to Lincoln if I want to get home this evening will be via EMR, with significant delays. Can you confirm my ticket will remain valid on an EMR service or will I have to buy another ticket?
@lner Once again your KX-Lincoln service is the poor relation in your portfolio. After reducing the service in December, your perceived eagerness to cancel Lincoln-bound (and KX bound from Lincoln) services is poor; this is the 3rd such cancellation this year for me already.
“Football is a sport, not a laboratory experiment. If the stewards of the game continue to prioritize technical perfection over the spirit of the law, they risk alienating the very people who make the game what it is: the fans. It is time to bring the “Beautiful Game” back to its roots.”
This “urgent call for reform” email to IFAB will strike a chord with many fans. Broadcaster Dave Johnson voices the views of supporters' "growing frustration - and frankly, disillusionment” – with the current application of VAR in offside decisions. “While the pursuit of accuracy is noble, the current “microscopic” approach has reached a breaking point that threatens the entertainment value and emotional integrity of the sport”.
“Football is a game of flow and spontaneous joy. Currently, that joy is being strangled by lengthy delays that often exceed three or four minutes, only to result in goals being overturned by the width of a shirt seam or a “toenail”.
“The recent controversy involving Fulham and Manchester United, where a goal was disallowed because a player’s elbow was deemed offside, serves as a perfect indictment of the current system. When the “clear and obvious” error mandate is ignored in favour of sub-pixelgeometry, the game moves away from fairness and into the realm of pedantry”.
Johnson outlines “key areas of concern”. 1. Spirit of the Law: “The offside rule was designed to prevent goal-hanging, not to penalise an attacker for having a larger shoe size than a defender”. 2. Fan experience: “Supporters in stadiums are left in a vacuum of silence, unable to celebrate goals, waiting for a verdict that often feels disconnected from the physical reality of the play”. 3. Margin of Error: “Current frame rates and the manual placement of lines do not account for the biological reality of movement, making “millimeter-perfect” decisions scientifically questionable”.
He seeks “fundamental changes to how offside is officiated”. 1. "the serious consideration of Arsène Wenger’s proposal. By requiring a clear gap of “daylight” between the attacker and defender, the advantage is returned to the attacking side, encouraging goals and reducing microscopic disputes”.
2. “Margin of Error” buffer: “Implementing a 5-10cm “tolerance zone” where the on-field decision stands unless the infraction is undeniable”. 3 Time limit on reviews: “If a decision cannot be reached within 60 seconds, the original on-field call should be upheld. This ensures that only “clear and obvious” errors are corrected”.
Johnson concludes his email by looking forward to “seeing these issues addressed in upcoming technical sub-committee meetings”. Good luck.
@LNER The 2025 Lincoln-London KX train has been cancelled again. Can you confirm I can use my ticket to travel on the 2017 from Newark NG to KX, rather than use an EMR connection to meet a subsequent LNER train from Peterborough to KX, which extends my journey time considerably.