Can someone please help me with this as I don’t want charging for a hotel booking you have cancelled. We won’t be going to the hotel. No one has replied on messenger.. no help at all :(
@bookingcom hi please can I get some help.. I have been advised on message friends https://t.co/sK7vmZgnme the hotel on my booking 20th sept has closed now and will be cancelled by you. But is still showing booked. You’ve sent me other options if I want but not removed original?
@bookingcom I can’t cancel the booking my end I get stuck in a loop asking me to contact customer service or call property., the property is shut.. booking still there and I can cancel say I can do anything. You’re sending me tourist options but we are not going.. help please?
@TUIUK hi.. we had a complaint at resort hotel.. was told would be dealt with and compensation. Hasn’t been, so I raised another complaint and told will feedback but we was promised compensation at resort with tui rep- put this in complaint- please Help?😔
@TUIUK Your rep at the resort should have sorted this like she had for another guest who told us on coach home.. it’s like as I left I got no help now :(
@bookingcom hi o need to change my email on my account as it’s changed and I can’t get in.. called waited on line 20 mins , agent said will call me back rang my line and they cut off and now nothing? Need help desp to sort a booking thanks