@bookingcom support explicitly refusing to service an involuntary schedule change for 4 passengers (Case #11371208 / PNR ZTM47X). SAS confirmed that you never held our seats or touched the file. DOT complaint officially filed. Fix this https://t.co/XQZeYT1cbk that
@SAS@bookingcom@SAS@Bookingcom Need help with an urgent schedule-change case. Our original SAS flight was canceled and the new itinerary puts our cruise connection at risk. https://t.co/gsfHfi2RAM case #11371208 is marked urgent and awaiting review. Requested flight still appears available.
@SAS@Bookingcom Looking for assistance with an urgent schedule-change case. SAS canceled our original morning flight and rebooked us onto an itinerary arriving at 10:30 AM, leaving almost no margin to make our pre-arranged transportation and cruise embarkation.