Michel Laviolette

Director General, Digital Services at Service Canada/ESDC - Experienced executive in the private and public sector - digital enthusiast and change agent

[Michel Laviolette @mlaviolette2]

We sure did! In partnership with @CDS_GC, @ServiceCanada_E enabled #NotifyGC on https://t.co/Xo3hZM7iRS to improve #OneGC digital services to over 50 million monthly visitors. Great partnership and step forward for #GCDigital

[Michel Laviolette @mlaviolette2]

@CDS_GC @ServiceCanada_E We sure did! In partnership with @CDS_GC, @ServiceCanada_E enabled #NotifyGC on https://t.co/Xo3hZM7iRS to improve #OneGC digital services to over 50 million monthly visitors. Great partnership and step forward for #GCDigital

[Michel Laviolette @mlaviolette2]

Over 26.4 million logins to the My Service Canada Accounts #MSCA thus far this year (2019/20). The ESDC/Service Canada team proudly released the new https://t.co/Xo3hZM7iRS landing page for MSCA - complete with a registration chatbot pilot. Let us know what you think! #onegc

[Info EDSC/ESDC @EDSCinfoESDC]

You asked and @PWLittlefield answered! ESDC’s CIO was in the hot seat answering as many employee questions as he could on the role of technology in #ServiceTransformation. Another successful Ask Me Live session – and we’re not done yet! Stay tuned for details on our March event.

[Michel Laviolette @mlaviolette2]

@DigitalCDN I’m very proud of working with such a dedicated team of professionals. Good job Team Principal Publisher! #onegc #gcdigital

[Joyce Murray @JoyceMurray]

I want to notify you...about #notifygc! Using open-source code developed by @GDSTeam, @CDS_GC created an easy way for government services to send secure notifications when, e.g., an application has been received.

Great example of the power of open-source:
https://t.co/vfRAbK0Fvw

[Michel Laviolette @mlaviolette2]

@DigitalCDN @SocDevSoc @ServiceCanada_E A running start and solid foundation to deliver single-window services for the #GC... https://t.co/Xo3hZM7iRS has been operating in the #cloud for over 4 years and providing uninterrupted public-facing services to over 1.3 billion visitors. #GDIGITAL #ONEGC #ServiceCanada_e

[Michel Laviolette @mlaviolette2]

Great partnership opportunities between @ServiceCanada_E and @DigitalCDN #onegc #gcdigital

[Info EDSC/ESDC @EDSCinfoESDC]

Accessible services can mean different things to different people but there’s one constant: the importance of knowing the client. In December, #ESDC held a workshop to develop a framework on how we can get a better view of client needs. Get the full story, live on our Intraweb!

[Info EDSC/ESDC @EDSCinfoESDC]

Have you checked out the Benefits Finder tool yet? #ServiceTransformation is improving the tool, making it easier for Canadians to identify which benefits and services they may be eligible for in a faster and more secure way! https://t.co/Q5UDMZKH1a #WednesdayWisdom

[Sarah Paquet @Sarah_Paquet]

Ce n'est pas parce que vous ne pouvez pas toujours voir ses effets immédiats que votre #SantéMentale importe moins. Le 29 janvier, réunissons nous pour avancer les choses et mettons fin à la stigmatisation. #BellCausePourLaCause #SantéMentaleGC

[Sarah Paquet @Sarah_Paquet]

Just because you can’t always see its immediate effects, doesn’t mean your #MentalHealth matters any less. On Jan. 29, let’s #MoveTheMarkers together and end the stigma. #BellLetsTalk #GCMentalHealth

[Michel Laviolette @mlaviolette2]

Amazing that we are now serving more monthly visitors to https://t.co/Xo3hZM7iRS (over 47 million per month) than the estimated total Canadian population (approx 37.6 million). #cloudfirstCanada

[Michel Laviolette @mlaviolette2]

I would put #My1500 towards a well-deserved family trip with my wife and two teenagers - i've been locked up for 2 years completing my MBA.

[Michel Laviolette @mlaviolette2]

Congrats to Telfer team4 at #uograd

[Michel Laviolette @mlaviolette2]

Congrats to all at #uOgrad