@IKEAUSA@IKEAUS Happens that you deliver a wrong box. Not reasonable to set two exchanges and not to come at both days. I've wasted >3 hours on the phone and calling again means hold >130 minutes. Over a month, no resolution #SoMuchForCustomerCentricity@IKEAUSAHelp @MaryMlunghi @bbb_us
@IKEAUS Happens that you deliver a wrong box. Not reasonable to set two exchanges and not to come at both days. I've wasted >3 hours on the phone and calling again means hold >130 minutes. Over a month, no resolution #SoMuchForCustomerCentricity@IKEAUSAHelp @MaryMlunghi @bbb_us