@lufthansa I have tried to call the customer support centre for 3 hours without response. I have been to the airport, without success and chatbot has no alternative flight options for my case. I need to rebook!! Can you please assist me asap!
@lufthansa@lufthansa - I am due to fly 2 Belgrade on Fri with my partner - I booked this as a surprise birthday trip, have made plans which I’ve paid for and booked accommodation - please tell me when i will be informed of alternative flight options and how I can claim compensation!!!!!!!
@easyJet Why was I charged £24 at the gate on my flight from Bham to Glasgow due to my hand luggage when clearly my bag fitted comfortably under the seat as stated on your own website. Also I used the app cabin bag checker prior to flying & this confirmed the bag was acceptable!
@Georgeatasda hi I’m trying to purchase some items from the website but it’s not accepting my payment card despite all details being correct? I’ve tried multiple times now, can you advise?
@bhx_official hi, I’ve booked the express lane for 20 June at 12:45, however, after payment has been made, my booking has reverted back to 3am on 20 June for some reason, can you tell me how I can amend this please. Many thanks
@Hermesparcels excellent customer service, still no parcel or reply!!! Please can someone get back to me ASAP with an update and an email address to submit a formal complaint to!!!
@Hermesparcels please can someone tell me when my parcel will be delivered. The delay has now been well over 24 hrs and the status has not changed as advised! Tracking no is: 6741196537063075. Grateful if someone could get back to me ASAP!