@Casper Anything else @casper? How about just helping replace my defective mattress without me having to tweet, sit on hold only to be disconnected, be ignored on chat, and text and be told that you can't open my pictures that I shot on an iphone?! Ridiculous!
@Casper one generic email from the same old “support” email address- I replied immediately, then nothing. How about sending me a direct phone number, or a human being’s email address?