Helen

Pro EU! Love all things cultural/arty. Please no DMs unless we’ve spoken on here before....

[Helen @mrshrvb]

@easyJet I give up trying to get In touch with you…..

[Helen @mrshrvb]

@easyJet Asked for a receipt for bags at @LDNLutonAirport - told they weren’t issued and all was linked to our boarding pass. One of our bags didn’t arrive and everyone now needs the receipt. Your colleague on the phone has just told me “he lied to you”. Which is true?

[Helen @mrshrvb]

@claimManager01 Scammer - account been removed….

[Helen @mrshrvb]

@quick99859 Scammer! Beware emails claiming to be from
@easyJet from this account….

[Helen @mrshrvb]

@ClientsSupjy49 Scam.

[Helen @mrshrvb]

@quick99859 Another scam! To be fair, they’re quicker to get in touch than @easyJet customer service….😩

[Quandale-Dingle @GeraldBanks5432]

@mrshrvb @easyJet won’t be flying with @easyJet after hearing this! Absolutely appalling, poor you!
I’ll warn people about this. Did the scam look like it came from easy jet?

[Helen @mrshrvb]

@claimManager01 This is a scam.

[Helen @mrshrvb]

@claimManager01 This is a scam - beware….

[Helen @mrshrvb]

@ClientsSupjy49 This is a scam!

[Helen @mrshrvb]

@GeraldBanks5432 @easyJet It really did. The person on the phone was really convincing. Obviously - now I know that nobody from EasyJet would care enough to pay that much attention…😂. But please - beware scammers! Obviously this is a big problem….

[Helen @mrshrvb]

@easyjet has lost my luggage. Been contacted by multiple scammers using their logo and claiming to be “head of customer services”. Only contact from EasyJet is to put me back to their hopeless website- their own rep has told me directly they’ve lied to me….

[Helen @mrshrvb]

The same scammer has just phoned me back. To be fair to the guy, he’s much more efficient than @easyJet….

[Helen @mrshrvb]

@easyJet It isn’t conflicting information about my bag allowance. I was told I didn’t need a receipt for my bags as it was tied to my boarding pass. Now that you have lost my bag, you tell me I need the receipt that you wouldn’t give me…..

[Helen @mrshrvb]

@easyJet Thought it was too good to be true that someone would phone me so quickly and offer reimbursement! You’ve now just sent me back to the virtual adviser….

[Helen @mrshrvb]

@easyJet I’ve just had a scammer call me now!

[Helen @mrshrvb]

@AlanaCowell1 So sorry to hear that - best wishes to your mum for a speedy recovery.

[Helen @mrshrvb]

@AlanaCowell1 Glam chops!

[Helen @mrshrvb]

@AlanaCowell1 Many happy returns! Hope you have a super day.

[Helen @mrshrvb]

@LilyYacht Happy new year to you and your family - hope 2025 is a good year.