So @StanChart bank has taken a strategic move to close around 40% of customer accounts and all they did was send one email to customers to notification.
I had a savings account from last 7 years with multiple recurrent payments tied to the accounts
This is a serious regulation lapse and I’m not sure if sending an emai to a customer suffices.
For outstanding balance it’s been said they’ll send a DD - so much for digital customer service
Instead@letsblinkit is following the strategy to put the customer into a deadlock situation.
Can't replace cause there's no product, can't refund cause policy. It's time to get back to in person purchases for products of all ticket sizes perhaps
There's been a steep rise off late of sub-quality/ often expired products l've been receiving via @letsblinkit. To worsen things-The return/ replacement process is made to deliberately painful.
Customer care keeps asking me to follow up every few hours to check and explain this entire situation every time to a new cust-exec.
Common logic says if you can't adhere to replacement, you refund the amount and take your product back.
A friend reached out to me asking what to order for lunch. If I have any recos. I wonder why Zomato’s not getting an recommendation sharing/fav restaurant list creation and Spotify does for music?
@zomato@deepigoyal@Spotify
Ordered some fruits via @letsblinkit. There were some bananas, rotten. 2/3 times you order bananas, they're rotten. Customer service is doing a replacement and wants to pick the rotten bananas. Wonder what use it will come and worthy of reverse logistic cost?
So @KotakBankLtd levies penalty of Rs.25 per transaction whenever a transaction fails due to insufficient balance. I've been told it's a policy. Fail to fathom the logic behind this this illegal masking @RBI#fraud#CustomerService
@DC_Gurugram Wanted to appreciate the efforts in following up with folks who are turning covid postive. Just had a question - how will the status go back to green(safe) on arogya setu on being cured? @SetuAarogya
On Aug 1, I woke up and didn’t want to get out of bed.
I felt…blank. Hollowed out. I’d felt this way for months.
I couldn’t enjoy anything.
I didn’t care about work.
I didn’t want to talk to anyone.
I wasn’t necessarily depressed. Objectively life was amazing...