@minoush73@Delta Submit a claim to your travel insurance company, per the COC your daughter agreed to delta or any other airline doesn't reimburse for expenses incurred or missed
@no02173925 @Delta First you don't get a refund if you flew on the flight. Drinks are not provided prior to take off and if you need snacks and beverages more than what the airlines offer you bring your own
@brooklyn_hou@Delta Do you know how many flights have been cancelled by all airlines due to weather? Compensation isn't provided for delays and cancellations that are outside the airlines control
@JoAnnRo30416072@Delta They weren't stranded they have to wait until a flight was available with seats in their original fare class, seats are sometimes assigned at the gate.
@Veerklein@united left in the plane and in either situation they aren't going to move passengers who paid and selected seats in order for you to sit together
@Veerklein@united If you bought a fare that allows for the pre-selection of seats and there are seats together in your fare class then you can select those seats but if you bought basic economy you are not guaranteed to be seated with your travel companions as you are assigned whatever seats are
@Alyn_MZ@Delta Compensation is only provided if the delay was over 3 hours and the delay or cancellation was caused by a reason within the airlines control
@julianscutari@AmericanAir Your parents are being treated like all other passengers if the cancellation is outside the airlines control food and hotel vouchers are not provided
@_Gerry_N Your son has the same options as everyone else flying if he purchased a fare that allows for changes and a travel waiver hasn't been issued he can pay the fare difference and any possible fees