Why hasn't my withdrawal been processed even after 7 days, even though the status shows "In Progress"? I've contacted both customer support and my VIP representative, but I haven't received any response yet at all.
@BitMartExchange@BitMart_Futures@50Nent@Bitmart_Reports
@BitMartUS I want to withdraw my account balance, but on-chain withdrawals are frozen—I can’t withdraw via on-chain refund. Why can’t I withdraw my assets?