@SamsungUS or I'm told they're going to give me a super specific email address (got the same email address both times) and someone will DEFINITELY respond to me within 1-2 business days. It's been almost a month- no response either time. Please help! 2/2
@SamsungUS can someone help me out? Trying to redeem promotion through the Samsung Promotions app on my The Frame TV- have contacted customer support FIVE TIMES- to be told either "we don't support that- that's 3rd party" (umm...the app is called "Samsung Promotions"...???) 1/2
@acltv hi! can you help me be a hero?! someone on my team is having a really hard time connecting with your crew- her tickets for this weekend have been lost by the ACL system- and she's hoping to connect with someone to resolve- would love to help her out!! thanks so much!
@Uber_Support hoping you can help me out! i wore 2 masks during my ride (never touched my face or pulled my masks down) & was just reported for not wearing a mask. maybe this was an accident? would hate 2 be reported for something i didn't do- i take mask wearing VERY seriously!
@STARZ can someone reach out to help? trying to renew subscription via email promo (6 months/19.99)- but when i click submit on the payment page- nothing happens. tried using 2 different browsers. thanks!
@AppleSupport auto-enrolling NYC MTA riders in "transit" within Apple Pay WITHOUT notifying them- not cool. My phone was in my pocket yesterday & I was charged for a subway ride- even though I swiped my MetroCard- how can I get this charge removed?
@ChickfilA hi! treated myself to lunch (+ pre-order dinner) @ the 46th/6th CFA in NYC- just got to my office and my order is completely wrong. Can I connect with someone about helping out? Thanks so much!!!
@AskAmex just got off the phone w/a cust service rep b/c i was having trouble connecting my loyalty programs to my travel profile- was told AmEx doesn't support that/save that info in profiles- but it's on the page for me to edit & gives me this pop-up. can you investigate? thx!
@hotelsdotcom your rep was AMAZING at getting my rooms canceled (pre-paid) b/c they were DISGUSTING (see pics) - but now i'm stuck paying almost DOUBLE for last-minute rooms for my group. any help for a longtime (fmrly gold) member?
@WWBWdotcom hey guys- i've "unsubscribed" from all emails a few times with no success. can you help? i just bought a keyboard- and i'm all set- don't need daily emails. thx!
@Uber_Support@AskAmex reached out to support b/c my AmEx benefit not applied 2 ride & was told can only use if it covers the whole ride. Amex members will most likely not be able 2 redeem part of their Platinum benefits ea month. can u investigate? experience is off brand 4 AmEx
@Postmates qq- messenger only delivered part of order- said they would go back and get rest- never came back. there isn't an option to leave no tip. is that correct? i ended up tipping on terrible, incomplete service.
@Ellevest hi! hoping to move all my π° to you- but have a few questions before hitting "create account" - any chance i could speak to a concierge member without an active account? thanks!!